Customer Support Representative

3 weeks ago


Saint John, Canada NB Health Link Full time

**COMPETITION NUMBER - **PC23028

**CLASSIFICATION NAME - **Administrative Assistant (clinical)

**POSITION TITLE - **Customer Support Representative (NBHL)

**CLASSIFICATION CODE - **1076

**BARGAINING UNIT - **CUPE

**UNIT LOCATION - **Saint John Area

**STATUS - **Full Time Permanent

**FULL TIME EQUIVALENT - **1.0

**HOURS OF WORK - **Starting 0800hr to 1600hr Monday-Friday. Subject to change due to operational requirements (evenings and weekends).

**ANTICIPATED START DATE - **As soon as possible

**ANTICIPATED END DATE - **Not applicable

**SALARY RANGE - **As per collective agreement

**LANGUAGE REQUIREMENT - **Written and spoken competence in English and French is required

**CLOSING DATE - **April 13, 2023

**JOB SUMMARY**

NB Health Link (NBHL) leverages technological solutions and innovative clinical delivery models to provide access to primary care services either virtually or in person based on the unique needs of the patients.

Reporting to the Manager, the Customer Support representative is part of the NB Health Link team. The Customer Support Representative is the first point of contact of the Program and support the onboarding and orientation of new and existing patients of the Program. The Customer Support representative can also be in charge of the front desk reception and its tasks in our clinics.



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