Hard Goods Associate in Barrie

Bradford Greenhouses, awarded Canada’s Best Managed Companies since 2018, is a long-established family owned and operated business dating back to 1961, carrying with us for sixty plus years traditional values of integrity and commitment to customer service engrained by the founder Francis Ferragine.

We are well renowned as a retail/wholesale leader and a good responsible corporate citizen in Central Ontario.

Environmentally friendly; Bradford Greenhouses capture rainwater in cisterns for plant watering, heat glass houses with natural solar heat, engage in plastic product recycling, retailer’s plastic collection/recycle program, heat recovery systems on boilers, and composting organic materials for garden soils.

Community aware Bradford Greenhouses is fortunate to provide community support through such items as the Poinsettia Program (school fundraiser), and golf tournament (Roots for Youth Foundation).

Believing that diversity brings in creativity and teamwork, we annually hire a great mix of students, retirees, regular full time, seniors, and seasonal staff who better serve our diverse community.

Bradford Greenhouses offers health/dental benefits, employee discounts, job advancement opportunities, supplemental training, wrapped in a culture of learning and empowering people to be motivated toward company goals.

In today’s modern world, it is an exciting time of change. We are blending core values to create a culture that enhances and enriches a work/life balance with the growing needs of the company. Collectively in this common ground, we can continuously improve to reap the rewards from the “Seeds of Change”.

**Here we **GROW** again Our Barrie Retail store is looking for a customer service oriented person to join our Hard Goods team If you know your way around gardening tools and products used to make your garden flourish, and you're looking for a new career opportunity...we want to hear from you**

**Reports To**

Hard Goods Supervisor

**Summary**

The Hard Goods Associate is responsible for providing prompt, courteous and knowledgeable service to clients and customers. They are also responsible for maintaining stock levels on the sales floor, and maintaining relevant product knowledge on all products sold in the Hard Goods category, including fertilizers, grass seeds, gardening tools, and pesticides.

**Job Duties**
- Generate sales
- Maintain a high level of customer service
- Participate in merchandising and promotional activities
- Ensure accuracy in all transactions, inventory, and procedures
- Participate in all manner of store maintenance
- Maintain a high level of product and service knowledge
- Work in partnership with Store Managers and other employees to maximize store sales and in-store presence
- Maintain a professional appearance, demeanor, and attitude at all times
- Performs other duties as required

***Core Competencies**
- Customer Focus
- Communication
- Energy & Stress
- Mediating and Negotiating
- Problem Solving
- Adaptability/ Flexibility
- Result Focus
- Creative and Innovative Thinking
- Ethics and Integrity
- Accountability and Dependability
- Team Work

**Requirements**:

- Must have the ability to work in a fast-paced, dynamic environment
- Ability to make excellent sales to achieve performance in alignment with goals and objectives
- Excellent customer service skills, interpersonal, organizational and communication skills
- Motivated and creative team player
- Garden Centre experience an asset
- Experience in Retail sales preferred
- Computer literate with proficiency using basic programs such as Windows and Outlook
- Strong knowledge of retail sales principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
- Able to build and maintain lasting relationships with customers.
- Exceptional verbal communication and presentation skills.
- Excellent listening skills.
- Strong written communication skills.
- Self motivated, with high energy and an engaging level of enthusiasm.
- Able to perform basic calculations and mathematical figures.
- Ability to work individually and as part of a team.
- High level of integrity and work ethic.
- Other duties as necessary to accommodate seasonal and business fluctuations.

**Work Conditions**
- Ability to physically lift, pull, push, twist, bend, walk, and kneel.
- Ability to lift 50 lbs
- Warm conditions at times
- Extra time as required.