Travel Agent Assistant, Bespoke

6 months ago

Mississauga, Canada Tully Luxury Travel Full time

**Tully Luxury Travel** Designers create life-enriching travel experiences for a discerning global clientele, curated with the utmost attention to detail. This is a remote role for a leading with a leading travel agency with opportunity for growth in the future.

We have become North America’s leading Luxury Travel Agency through the development and maintenance of relationships. Tully Luxury Travel is considered one of the most influential, connected, and respected names in the industry. As a Travel Designer you will support a Senior Travel Designer, working as a team to exceed our client’s expectations. This is the perfect opportunity to expand your experience working in the field of Travel.

Established in 1987, Tully Luxury Travel’s bespoke travel experiences range from luxury cruises and yachting, to safaris, ski resorts, the finest hotels, and private travel arrangements in cities all over the world. Dedicated to sharing the world's most inspiring, life-enriching travel experiences, Tully Luxury Travel provides world-class customer service.

**_Responsibilities:_**
- *Note: all responsibilities are either completed based on the direction of, or in coordination with the Senior Travel Designer*_
- Research content for the customized itinerary planning process and executing unique travel itineraries
- Coordinate and secure travel arrangements including cruise, transportation, lodging, transfers, insurance, and other travel services, based on the developed itinerary.
- Create and maintain electronic client profiles
- Successfully advise and upsell client travel plans with unique and relevant experiences
- Maximising every sales opportunity presented as a chance to develop lifelong relationships, and curate unique, enriching experiences
- Prepare client invoices and related documentation and process client and vendor payments in coordination with accounting
- Leverage persuasive communication skills to create excitement about travel plans
- Collect vendor confirmation and vouchers to prepare final trip documentation and create details itineraries in both electronic and hard-copy in line with TICO requirements
- As required, communicate with clients directly, ensuring clear and service-oriented communication style
- Other duties as required

**_Qualifications: _**
- Exceptional communication skills and attention to detail, able to meet deadlines and work under pressure
- Fluent in English communication both verbal and written
- Problem solving skills coupled with the "can do" attitude
- TICO Certification is required (must be certified within one month of start date)
- Previous work experience in travel, tourism, or hospitality an asset
- Degree or Diploma in tourism, travel or hospitality
- Experience travelling to international destinations an asset

This role is paid base and commission.

**Job Types**: Full-time, Permanent

Pay: $36,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Work Location: Hybrid remote in Mississauga, ON

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