Transitional Complex Case Coordinator

6 months ago

Brampton, Canada Our Place Peel Full time

**Organization Overview**:
Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

Our Transitional Housing services meet the immediate and ongoing needs of youth residing in our transitional house through programs and services that will lead toward self-sufficiency, community integration, and the development of the skills required to help them successfully secure and maintain housing and independent living.

**What We Can Offer You**:

- Paid Time off
- Casual Dress
- On-site parking
- Training and education allowance
- 100% employer paid benefits
- Wellness program
- Employee and Family Assistance program
- Opportunities for Growth

**Position Profile**:
The Complex Case Coordinator will provide complex care coordination to vulnerable and chronically homeless youth through assessment, planning, facilitation, care coordination, evaluation, and advocacy. The Complex Care Coordinator empowers youth, draws on their strengths and capabilities, and promotes an improved quality of life by facilitating timely access to the necessary supports that help reduce the risk of homelessness.

**Role Overview**:

- Provide complex care coordination through the development of a system of care for complex youth based on their unique needs.
- Work from a trauma-informed framework and strengths-based perspective.
- Promote and encourage youth engagement and positive youth development in care path planning and establishing goals by fostering therapeutic relationships.
- Conduct assessments, utilize care planning tools, facilitate care coordination, and advocate for access to services.
- Collaborate with staff to ensure wraparound services are being offered through outreach, mental health services, providing harm reduction support and housing.
- Develop relationships with primary health/community health providers to ensure youth have access to health care and makes referrals to other professional supports depending on individual needs.
- Maintain accurate client records including case note documentation and progress reports.
- Compile statistical information and prepare monthly reports.
- Participate in a coordinated service Housing First Model.
- All other duties as required in the successful management of program and shelter operations while partnering with all stakeholders in support of organizational success.

**Qualifications**:

- Degree in Social Services or related field or equivalent combination of education and/or experience.
- 2-3 years’ experience with case management.
- Knowledge of housing first for youth, trauma-informed care, and harm reduction practices.
- Experience supporting youth experiencing chronic homelessness, mental illness, and substance usage in obtaining housing, employment, educational and community opportunities.
- Strong organizational, time management and planning skills.
- Excellent writing and documentation skills.
- Ability to work rotating shifts including some weekends and holidays.
- A valid Ontario’s full G Driver’s Licence is strongly preferred, with a clean driver’s abstract. If applicable, a $2,000,000 minimum liability car insurance coverage is required.
- Valid CPI/UMAB and First Aid/CPR certifications.
- Satisfactory Vulnerable Sector Police Check that meets the standards of Our Place Peel.
- Must be flexible to work between Brampton and Mississauga locations as needed.

**How to Apply**:
Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.

We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees

**_ DISCLAIMER_**
- This job posting is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job._

**Job Types**: Full-time, Permanent

**Location**:5 Rutherford Rd S Brampton, ON L6W 3J3

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