Current jobs related to Chief Dispatcher - Edmonton - CN

  • Technical Dispatcher

    4 weeks ago

    Edmonton, Canada Flair Airlines Ltd. Full time

    **Are you ready to take your career to new heights?** **Job Title**: Technical Dispatcher **Department**: Dispatch **Location**:Edmonton, AB (YEG) **Salary**: $65,000 - $75,000 per year, based on experience and qualifications **Work Arrangement**:This role is primarily based in the office environment **Position Overview**: Reporting to the Director,...

  • Aviation Crew Chief Manager

    2 days ago

    Edmonton, Alberta, Canada Ledcor Full time

    Job SummaryWe are seeking an experienced Aircraft Maintenance Engineer (AME) to fill the role of Crew Chief. The successful candidate will be responsible for leading and mentoring a team of AMEs and apprentices, ensuring the maintenance crew performs activities as planned in conjunction with the Maintenance Controller.Responsibilities: Plans, directs and...

  • Crew Chief

    7 days ago

    Edmonton, Canada ServiceMaster Restore Full time

    Reporting to the Operations Manager, the Crew Chief will be responsible for leading and working job sites that have been affected by flooding, fires, mold and sewer back up. Our employees are required to perform duties in homes, businesses as well as government buildings that have been affected by emergency situations. Out of town work may be required for...

  • Crew Chief

    5 days ago

    Edmonton, Alberta, Canada ServiceMaster Restore Full time

    Reporting to the Operations Manager, the Crew Chief will be responsible for leading and working job sites that have been affected by flooding, fires, mold and sewer back up. Our employees are required to perform duties in homes, businesses as well as government buildings that have been affected by emergency situations. Out of town work may be required for...

  • Ame Crew Chief

    4 weeks ago

    Edmonton, Canada Ledcor Full time

    Location: Edmonton, AB, Canada Date Posted: Dec 12, 2024 Job ID: R22469 Job Status: Full-Time Description You are a professional and experienced AME holding an M or E license (or a combination of the two) seeking the next step in your career. Your resilience and positive attitude along with your demonstrated leadership and mentoring skills will see you...

  • Ame Crew Chief

    3 weeks ago

    Edmonton, Canada Ledcor Full time

    Location: Edmonton, AB, Canada Date Posted: Feb 12, 2025 Job ID: R23153 Job Status: Full-Time Description You are a professional and experienced AME holding an M or E license (or a combination of the two) seeking the next step in your career. Your resilience and positive attitude along with your demonstrated leadership and mentoring skills will see you...

  • Aircraft Maintenance Supervisor

    2 days ago

    Edmonton, Alberta, Canada Ledcor Full time

    Job OverviewAt Ledcor, we are seeking an experienced Aircraft Maintenance Engineer (AME) to join our team as a Crew Chief. As a key member of our maintenance crew, you will be responsible for providing direction and supervision to AMEs and Apprentices to ensure the maintenance crew performs activities as planned in conjunction with the Maintenance...

  • Customer Service Coordinator

    4 weeks ago

    Edmonton, Canada Westcorp Inc. Full time

    Join the Westcorp Team!: **Position Summary**: As a key member of the Commercial Property Management team, the Commercial Concierge will provide excellent customer service to tenants and guests at College Plaza; an office tower located at 8215-112 Street, Edmonton. **Who You Are**: - You are a professional who is well dressed, with superior written and...

  • Receptionist

    4 weeks ago

    Edmonton, Canada Westcorp Inc. Full time

    Join the Westcorp Team!: **Position Summary**: As a key member of the Commercial Property Management team, the Commercial Receptionist will provide excellent customer service to tenants and guests at College Plaza; an office tower located at 8215-112 Street, Edmonton. **Who You Are**: - You are a professional who is well dressed, with superior written and...

  • Delivery Team Lead

    4 weeks ago

    Edmonton, Canada SPUD Full time

    SPUD.ca**is looking for a full-time, permanent **Delivery Team Lead**to join our team in **Edmonton, AB** (7039 68th Avenue). The schedule for this position is **Monday to Friday 1:00 PM - 9:30 PM.** Actual hours may vary depending on business needs. The Delivery Team Lead assists the Delivery Supervisor in the daily operations of the Delivery Team. They...

Chief Dispatcher

1 month ago

Edmonton, Canada CN Full time

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

Job Summary

The Chief Dispatcher is a front-line supervisor position responsible for the management of day-to-day train operations of the territory and unionized Rail Traffic Control Dispatchers (RTC) in order to meet CN's service commitments. The incumbent's primary responsibility is to ensure network fluidity, optimal crew utilization and transportation plan implementation. The Chief Dispatcher oversees the dispatching of trains by providing direction to the RTC based on regional goals and initiatives. Managing the day-to-day operations of a 24/7 function, the role is critical to ensuring the on-time performance of trains, and thus, CN's commitment to customers.

Main Responsibilities

Safety Orientation, Understanding, Compliance and Enforcement
- Coach and train unionized employees on safe operating procedures for train movement
- Build safety compliance and improve safety results through regular safety observations; provide feedback (positive and constructive) to subordinates and take action on non-compliant behavior
- Train, audit, and enforce standard operating procedures
- Ensure safe operation as measured by accidents and incidents and employee injuries
- Achieve weekly and monthly safety observation expectations and objectives in regards to the safety management plan

Problem Solving and Decision Making
- Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency to respond to issues as they may arise
- Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability
- Manage crew utilization, track deadheads, recrews and labor cost and take action to improve the operations and cost control

Planning and Organizing Workload
- Prepare daily meet plans
- Responsible for the oversight of track maintenance, track repairs, and upgrades while overseeing the operation of train movement
- Set recover plans for service exceptions in conjunction with field
- Manage train line ups and train meets and to predict estimated time of arrival and train crew needs
- Align train crews and schedule
- Determine best opportunity to move trains against multiple demands
- Give recommendations to cost control and asset utilization when planning workflow and implementing decisions

General Leadership of Union Workforce
- Communicate company goals and policies to create clear understanding of direction and expectations
- Conduct investigations per collective agreement and issue discipline in collaboration with the leadership team
- Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching

Performance Management, Training and Onboarding
- Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
- Conduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficiently
- Identify and coach performance deficiencies, and take action to build required behaviour
- Share best practices, information and operational concerns in order to create transparency and clear understanding of CN's direction and expectations

Working Conditions

The role has irregular hours (including nights, weekends, holidays). The incumbent has an overall commitment to safety, while working in conjunction with collective agreement.

**Requirements**:
Experience

Industrial Work
- Industrial work experience that demonstrates progression of responsibility and complexity in a safety-compliant environment*
- Minimum 4 years of supervisory experience of unionized employees*
- 2 years of experience as a Rail Traffic Control Dispatcher*
- Any experience for these above would be considered as an asset

Education/Certification/Designation
- High School Diploma
- Bachelor's Degree in Business or Logistics*
- Any designation education for these above would be considered as an asset

Competencies
- Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations
- Inspires others with impactful communications and adapts well to its audience
- Makes informed and timely decisions to succeed
- Collaborates with key internal stakeholders to enable higher productivity
- Continuously displays a customer centric attitude in order to improve the customer's journey
- Addresses risks in a timely m