Network Analyst Student

3 weeks ago


Edmonton, Canada City of Edmonton Full time

**Job Number**:49882**
- We are looking for an _**_information technology, computer systems or related_**_ student currently enrolled in a co-op or equivalent work experience degree program, available for_**_ 8 months starting September 2024_**:

- Only students in work experience programs are eligible_

At the heart of the City of Edmonton is a community of city builders, problem solvers, listeners and doers. With more than 300 programs and services, our work connects us to almost every aspect of Edmontonians’ daily lives. And working together, we’re building a thriving, sustainable and welcoming home for Edmontonians of today and tomorrow.

Join the Network Services Team and get involved in challenging IT projects and activities. During the course of your placement, you will be working with the Network Services Team primarily on the network infrastructure upgrade at City data center and various facilities, Wi-Fi implementation, and participating in day-to-day support activities. This is an excellent opportunity to gain practical experience in a wide variety of data network technologies.

**What will you do?**
- Configure and install networking equipment, including routers, switches, wireless Access Points (AP)
- Produce technical and procedural documents specific to Network services
- Assist other Network Services team members in day-to-day support duties
- Monitor the ticket queue, troubleshoot problem tickets, and fulfill work orders
- Perform other assigned duties as required

**Qualifications**:

- Currently enrolled in an information technology, computer systems or related co-op or equivalent work experience degree program

**Assets**:

- Experience with Cisco networking products

**Skills required for success**:

- Knowledge of data networking technologies
- Effective verbal and written communication skills and ability to maintain strong working relationships
- Ability to conduct requirement analysis
- Ability to work as a collaborative member of a team, independently and make decisions in the absence of a supervisor
- Alignment to our Cultural Commitments and Leadership Competencies

**PLEASE NOTE**:

- Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement

**Work Environment**:

- **Note**: This position may be eligible for a **hybrid work arrangement** with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

**Hours of Work**: 40 hours per week, Monday - Friday

**Salary**:$22.918 - $26.737 (Hourly)

**Talent Diversity Consultant**:JY/JR

**Classification Title**: Student Work Experience 4 YR Post Secondary

**Posting Date**: Jun 3, 2024

**Closing Date**: Jun 16, 2024 11:59:00 PM (MDT)

**Number of Openings (up to)**: 1 - Student Position Full-time

**Union**: CSU 52

**Department**: Open City and Technology

**Work Location(s)**: Century Place, 11th Floor, 9803 - 102A Avenue Edmonton T5J 3A3



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