Customer Experience Associate

7 months ago

Milton, Canada Scotiabank Full time

Requisition ID: 192636

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : Ontario : Milton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Customer Experience Associate

    6 months ago

    Milton, Canada Scotiabank Full time

    Requisition ID: 183149 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Professional

    4 weeks ago

    Milton, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Customer Experience Associate to join our Canadian Banking Branch network. As the face of our branches, you will be responsible for delivering exceptional customer service and helping them achieve their financial goals.As an essential member of our team, you will take a proactive approach to understanding...

  • Omni Customer Fulfillment Associate

    6 months ago

    Milton, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Experience Specialist

    3 months ago

    Milton, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Milton, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information, addressing...

  • Customer Experience Coordinator

    4 weeks ago

    Milton, Ontario, Canada Rentokil Initial Full time

    OverviewSteritech, a leading provider of food safety and customer experience management services, is seeking an experienced Customer Experience Coordinator. As a key member of our team, you will be responsible for delivering exceptional support to our clients across various industries.About the RoleThe Customer Experience Coordinator will perform...

  • Director, Communications

    2 months ago

    Milton, Canada Town of Milton Full time

    Job Type: Permanent Department: Executive Salary: $152,093.00 - $190,116.00 Close Date _(closes at 12:00 am on date noted below):_ November 7, 2024 Hours per Week: 35 Openings: 1 Position Summary Reporting to the Commissioner, Corporate Services, the Director, Communications & Customer Experience focuses on customer-centric solutions and ensures...

  • Customer Experience Representative

    7 months ago

    Milton, Canada Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Customer Experience Representative

    6 months ago

    Milton, Canada Indigo Books & Music Full time

    **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Seasonal Customer Experience Representative

    4 months ago

    Milton, Canada Indigo Books & Music Full time

    **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Pt Customer Experience Manager

    4 weeks ago

    Milton, Canada Michaels Full time

    Store - TOR-MILTON, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. - Assist Store Manager in leading and managing adherence to Standard Operating...

  • FT Customer Experience Manager

    1 week ago

    Milton, Canada Michaels Full time

    Store - TOR-MILTON, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...

  • Seasonal Associate

    6 months ago

    Milton, Canada Walmart Canada Full time

    **Position Summary... **:To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **What you'll do...**: 1. Greets all customers in a polite and friendly manner. 2. Assists customers by promoting products/services, locating merchandise and making purchase...

  • Customer Service Manager

    6 months ago

    Milton, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...

  • Fashion Associate

    3 months ago

    Milton, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This...

  • Customer Experience Manager

    5 days ago

    Milton, Ontario, Canada Indigo Books & Music Inc. Full time

    Job Title: Customer Experience Manager - Retail OperationsAbout Indigo:At Indigo Books & Music Inc., we are committed to creating an exceptional employee and customer experience. As a leading Canadian retailer, we offer a dynamic work environment that fosters diversity and inclusion, creativity, and innovation.Job Summary:We are seeking a Customer Experience...

  • Deli Associate

    6 months ago

    Milton, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the deli area, and assists with stocking and the sale of goods. If you are looking for an exciting...

  • Customer Service Specialist

    3 months ago

    Milton, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Milton, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions and...

  • Part Time Customer Experience Manager

    8 months ago

    Milton, Canada Michaels of Canada, ULC. Full time

    Store - TOR-MILTON, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...

  • Retail Sales Associate

    6 months ago

    Milton, Canada Javanut Full time

    **Job description**: Javanut is looking for a Sales Associate! If you’re a friendly and energetic person with a passion for Coffee, Tea you should apply. **The Role**: The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance. **Responsibilities...

  • Grocery Associate

    4 months ago

    Milton, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...