Medical Office Manager

5 months ago

Brantford, Canada FYidoctors Full time

We want you to bring your exceptional skills and experience with you and join us as our newest Practice Coach in our Brantford, ON clinic.

You will help to coach and continually educate our team on processes, programs, and products and as a leader you’ll receive your own comprehensive training so you can assist in all aspects of our clinic activities such as patient service and sales.

This is a Full-Time, permanent position working 40 hours per week.

**How You’ll Benefit**
- Competitive salary and benefits
- Comprehensive rewards package
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture where collaboration is fostered
- Ongoing training and development opportunities

**Responsibilities**
- Fostering collaboration and teamwork among practice staff
- Building trust and commitment with your work group
- Training, development and coaching of staff to FYidoctors processes, programs, and products
- Delivering legendary customer service along with perfect quality eyewear
- Setting and obtain clinic revenue goals
- Hiring, onboarding and training of new staff
- Scheduling of staff/doctors
- AR/AP
- Benefits submissions and tracking (OHIP and third party)
- Banking deposits and reconciliations
- Inventory management
- All leadership aspects of daily clinic operations
- Minimum two years experience in a customer service focused retail environment
- Minimum one year experience in a coaching or leadership role
- Experience in an optical environment would be considered an asset
- Excellent organization and time management skills
- Excellent oral and written communication skills
- Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
- A reputation for delivering results through successful people management
- General PC knowledge including Microsoft Office (Word, Excel, PowerPoint, Outlook)

**About Us**

FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In just 12 years we have grown to more than 3,000 employees with more than 265 locations across the country. Today, as Canada’s fastest growing eye care provider and winner of Canada’s Best Managed Companies, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry.

From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

**How to Apply**

**Behaviors**: Preferred
- Leader: Inspires teammates to follow them
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Preferred
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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