Moa

2 weeks ago

Langley, Canada Mainland Sleep Diagnostics Ltd Full time

**Do you love patient care? Do you enjoy working in a fast paced, dynamic environment? Do you have a positive and flexible attitude? YES**

**We are looking for a mature and experienced MOA to manage our Langley office.**

**The Medical Office Assistant (MOA) will work with our Clinicians to provide diagnostic and therapeutic services to obstructive sleep apnea patients.**

**Join our Langley team**

**Duties include**:

- Provide customer service to patients and their family members including greeting and undertaking the patient intake process
- Provide customer service to physicians and other medical professionals referring to the clinics
- Prepare and validate detailed patient information at all stages of the patient journey
- Schedule and confirm patient appointments
- Communicate messages to clinical staff
- Problem solve basic patient issues
- Electronic medical entry of patient demographic and clinical information as required
- Charge capture and billing for patients, including extended health benefits billing
- Create doctor's letters and reports
- Prepare, administer and download diagnostic devices, under the supervision of clinical staff
- Assisting patients with CPAP therapy under clinician guidance.

Expectations and requirements of this role:

- Ability to deal with patients, colleagues and staff in a tactful and courteous manner
- High standard of honesty, integrity, and professionalism
- Ability to maintain confidentiality
- Attention to detail, accuracy, patience, and ability to work well under pressure
- Good command of written and spoken English
- Ability to organize, problem solve, and set priorities
- Provide exemplary customer service and good human relation skills
- Ability to work effectively in a team environment
- Set up and maintain a records management systems, including classifying and coding electronic and hard copy files
- Operate office equipment such as voice mail message systems, photocopiers, fax machines, and document scanners
- Keep examination areas clean, orderly, and stocked with supplies
- Use word processing, spreadsheet, database, and presentation software to prepare medical documentation
- Perform other clerical and administrative functions which may involve, ordering and maintaining an inventory of office supplies, assisting patients in completing intake forms, insurance and other claim forms, or other documents
- Assisting clinicians where needed

**Job Types**: Full-time, Permanent

**Salary**: $21.00-$23.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Work from home

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Langley, BC V3A 0C1: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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