Medical Office Assistant

6 months ago


North Vancouver, Canada North Shore Medical Group Full time

**About the position**:
Beginning part-time for training in early May (8-24 hours/ week, some weekends may be needed for training)

Transition to full-time (32-37.5 hours/week) by mid-May

Tentative hours:

- Monday: 8:30am-5pm in office
- Tuesday: 8am-12pm in office, 12:30pm-4:30pm remote
- Wednesday: 10am-12:30pm remote, 1pm-6pm in office
- Thursday: potential for flexible remote hours (approximately 3-5 hours)
- Friday 8am-4pm in office

Rate: $24-$25 to start, with potential to increase based on experience.

Benefits: Eligible to enrol in company group benefits after the 3-month probation period.

**Qualifications**
- Experience using Profile/Intrahealth EMR is considered an asset.
- At least 1 year of medical office assistant experience or an equivalent combination of education, training and experience.
- Computer savvy & detail oriented.
- Able to work in our North Vancouver Clinic and remotely.
- Must be fully vaccinated and willing to adhere to Covid-19 policies when working in person.
- MOA certificate preferred, but not required.
- Excellent customer service and conflict resolution skills.
- Ability to thrive in a fast-paced environment, learn quickly and adapt under stress.
- Knowledge of medical terminology considered an asset.
- Experience submitting billing considered an asset.

**Reception Duties**
- Answering phones
- Booking appointments
- Greeting and rooming patients
- Processing referrals to specialists
- Booking Radiology and lab appointments
- MSP Billing
- Private Billing
- Exam room set up and take down
- Scanning and electronic filing
- Preparing letters
- Inventory management
- Ensuring a clean and organized office environment
- Ensuring fully stocked exam rooms each morning
- Reviewing overdue interventions and recalling patients for appointments
- Participating and supporting ongoing office policies and procedures
- Attend regular staff meetings

**Medical Office Specific Duties**
- Complete accurate patient measurements of adults and children
- Vaccine preparation and accurate documentation
- Preparing procedure trays for PAPs, IUD insertion/removal, biopsies, sutures, suture removals
- Blood pressure readings on an automated cuff
- Urinalysis
- Specimen packaging and sending
- Steam sterilization/Autoclaving of medical instruments

**Job Types**: Full-time, Permanent

Pay: $24.00-$25.00 per hour

Expected hours: 32 - 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Are you able to reliably commute to North Vancouver Monday-Friday?

**Experience**:

- Electronic medical records: 1 year (preferred)

Work Location: In person



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