General Manager

7 days ago

Mississauga, Canada Easton's Group of Hotels Inc. Full time

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton’s Group of Hotels, and more in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.
- Four Points & Element Toronto Airport**What do we offer?**
- Hotel Discounts (At both Marriott and Easton’s Group of Hotel properties)
- RRSP/DPSP Plan
- Health & Dental Benefits
- Associate Meals
- Wellness Days
- Incentive Plan
- Career Development
- Manage day-to-day operations and assignments of the hotel. Plan and organize work, communicate goals, and schedule/assign work. Comply with and advise staff of formal policies and procedures, identify options, and resolve issues. Initiate salary, disciplinary, or other staffing-related actions per company rules and policies. Alert regional management or corporate office of serious issues.
- Meet or exceed Gross Operating Profit (GOP) and flow through goals. Maximize room revenues and achieve Revenue Growth Index (RGI) and Revenue Per Available Room goals. Anticipate and plan for market shifts.
- Develop and monitor the performance of financial and operational plans/budgets and sales and marketing plans for the hotel which support the overall objectives of the corporation. Control labour and expenses in all areas of operations. Generate well-written commentary and correct departmental control issues.
- Generate and execute the Capital Expenditure Plans for capital improvements to enhance the assets of the company and brand loyalty.
- Achieve and maintain Overall Satisfaction Score (OSS) goals. Oversee the guest service function to ensure guest complaints are resolved appropriately and that appropriate service recovery gestures are made to ensure complete guest satisfaction. Establish and implement superior VIP services and programs that meet and/or exceed the expectations of the hotel’s clientele.
- Ensure that food and beverage profitability and revenue goals are met or exceeded by ensuring optimal use of banquet/outlet space and the cost-effective management of the hotel's food and beverage outlets. Adhere to brand standards.
- Achieve satisfactory results on internal audits and Controls Self-Assessment (CSA). Manage aging of receivables to ensure bad debt expense is at a minimum.
- Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel. Achieve productivity and quality goals.
- Actively promote employee participation in the Employee Satisfaction Pulse Survey (ESPS). Achieve established ESPS goals. Ensure the development and implementation of programs and events that foster a positive work environment, e.g., New Employee Orientation, employee recognition programs, harassment-free workplace training, etc.
- Establish performance goals for employees and provide regular feedback. Develop a succession plan to ensure adequate future bench strength. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure a safe and secure environment for guests, employees, and hotel assets. Achieve established Worker’s Compensation and safety compliance goals. Comply with all standards and inspection requirements.
- Develop and maintain rapport with key community contacts to ensure a visible presence in the local community.
- Promote teamwork and quality service through daily communication and coordination with all departments, regional contacts, and the corporate office.
- Interact with outside contacts:

- Guests - to ensure their total satisfaction
- Owners and/or Principals - regarding operational updates and current issues
- Vendors - to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
- Regulatory agencies - regarding safety and compliance matters
- Other contacts as needed (Professional organizations, community groups, local media)
- May assist with other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

Education
- Minimum: Bachelor’s degree in Hotel Administration, Busines

  • Region Manager

    4 weeks ago

    Mississauga, Canada General Mills Full time

    **Job Description**: **Overview** This is one of the most unique, challenging and rewarding roles in the General Mills North America Foodservice business. In this role, you will be the leader of the broadline foodservice business leading our business across the country of Canada. You will own the all aspects of the business including volume, profit, share...

  • Associate Manager, Customer Promotions

    2 weeks ago

    Mississauga, Canada General Mills Full time

    **Job Description**: **OVERVIEW** The way in which consumers interact with our brands & retailers is dramatically evolving. As a result, we also need to evolve the way in which we operate to win with the connected shopper. The Omni team is committed to enabling General Mills Canada to be the leader in this dynamic space & we require a passionate Customer...

  • Associate Brand Manager

    3 weeks ago

    Mississauga, Canada General Mills Full time

    **Job Description**: We're looking for an Associate Brand Manager dedicated to building and executing both short and long-term brand strategy for one of our iconic General Mills brands! This is a great role to serve as a general manager for your brand, in order to maintain the P&L and deliver financial stability, growth, profitability, and market share, all...

  • General Manager

    3 weeks ago

    Mississauga, Canada Bilingual Source Full time

    General Manager - In-office - Mississauga, ON Our client, a leading provider in the loading dock and industrial door industry, is currently seeking a highly skilled General Manager to join their team at the Mississauga Office. As the General Manager, you will play a pivotal role in overseeing ope

  • General Manager

    3 weeks ago

    Mississauga, Canada My Mississauga Chrysler Full time

    HERE WE GROW AGAIN! JOIN THE BEST TEAM IN THE BUSINESS! Looking for a New Challenge? My Mississauga Chrysler is a proud member of the Rafih Auto Group looking to grow and expand in the greater Mississauga area! To do this, we are searching for a dynamic General Manager to lead in the growth of our operations. If you have General Manager dealership...

  • Project Manager

    2 months ago

    Mississauga, Canada Royalty General Construction Full time

    **Key Accountabilities**: - Financials - Scheduling - Client Experience - Resources - Health & Safety - Specifications & Quality **Responsibilities**: - Plan all phases of the construction project lifecycle from initiation to completion. - Communicate with clients and delivers project progress reports. - Develop and adhere to the budget, timeline, and...

  • Project Manager

    13 hours ago

    Mississauga, Canada Royalty General Construction Full time

    **Key Accountabilities**: - Financials - Scheduling - Client Experience - Resources - Health & Safety - Specifications & Quality **Responsibilities**: - Plan all phases of the construction project lifecycle from initiation to completion. - Communicate with clients and delivers project progress reports. - Develop and adhere to the budget, timeline, and...

  • General Manager

    4 weeks ago

    Mississauga, Canada Assured Automotive Full time

    **Company: Assured Automotive** **Job Description**: The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the...

  • General Manager

    2 weeks ago

    Mississauga, Canada Crumbl Cookies Franchises Full time

    **General Manager** Crumbl Cookies located at Creekside Crossing Shopping Center, is looking for an experienced General Manager to oversee and manage the daily operations of the restaurant and to ensure the satisfaction of the restaurant's employees and customers. - Strong supervisory and leadership skills - Excellent organizational and time management...

  • General Manager

    2 weeks ago

    Mississauga, Canada Convergint Technologies Ltd Full time

    Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking General Manager to join our amazing culture in Toronto, ON. In this role, you will be responsible for setting the strategic direction of the assigned market; for developing and growing the business and for maintaining the existing business and customer base. The General...

  • Associate Finance Manager

    2 months ago

    Mississauga, Canada General Mills Full time

    General Mills Overview WE EXIST TO MAKE FOOD THE WORLD LOVES, BUT WE DO MORE THAN THAT! General Mills is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best—bold thinkers with big hearts who challenge one...

  • Associate Finance Manager

    4 weeks ago

    Mississauga, Canada General Mills Full time

    General Mills Overview WE EXIST TO MAKE FOOD THE WORLD LOVES, BUT WE DO MORE THAN THAT! General Mills is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best—bold thinkers with big hearts who challenge one...

  • General Manager

    4 weeks ago

    Mississauga, Canada ASSA ABLOY Full time

    Requisition ID 25746  - Posted - Dock Products Canada, Inc  - BSI IB NA Sales Group  - CAN: Ontario (Mississauga - Trinity Dr)  - General Management  -  Posting Country (1)  - Yes  - Mid-senior level  - Travel Required: 11%-30% Dock Products Canada is seeking a General Manager to join Dock P

  • General Manager

    2 weeks ago

    Mississauga, Canada ASSA ABLOY Full time

    Requisition ID 25746  - Posted - Dock Products Canada, Inc  - BSI IB NA Sales Group  - CAN: Ontario (Mississauga - Trinity Dr)  - General Management  -  Posting Country (1)  - Yes  - Mid-senior level  - Travel Required: 11%-30% Dock Products Canada is seeking a General Manager to join Dock P

  • General Manager

    2 weeks ago

    Mississauga, Ontario, Canada ASSA ABLOY Full time

    Requisition ID Posted - Dock Products Canada, Inc - BSI IB NA Sales Group -CAN: Ontario (Mississauga - Trinity Dr) - General Management - Posting Country (1) - Yes - Mid-senior level - Travel Required: 11%-30% Dock Products Canada is seeking a General Manager to join Dock P

  • General Manager

    2 weeks ago

    Mississauga, Canada Convergint Technologies Ltd Full time

    Convergint is looking for a growth minded, enthusiastic, results driven and forward-thinking General Manager to join our amazing culture in Toronto. In this role, you will be responsible for setting the strategic direction to grow our business in one of the largest markets in the world! This includes inspiring & developing the team, growing the business...

  • General Manager

    2 weeks ago

    Mississauga, Canada Sky Zone Full time

    **Sky Zone** **__** **General Manager** **Full-time, Onsite** **__** **Sky Zone - Who are we?** We’re the people that like to exercise but LOVE to have fun. We’re ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too! That’s why we’re the largest active entertainment park operation in the world....

  • General Manager

    4 weeks ago

    Mississauga, Canada Crumbl Heartland Full time

    **Description** As a General Manager you will oversee and manage the daily operations of the restaurant with a focus on customer service and employee satisfaction. We are looking for someone ideally with immediate recent experience operating a high volume quick-serve restaurant and/or bakery with an extremely high level of customer interaction and hands-on...

  • General Manager

    3 weeks ago

    Mississauga, Canada Crumbl Heartland Full time

    **Description** As a General Manager you will oversee and manage the daily operations of the restaurant with a focus on customer service and employee satisfaction. We are looking for someone ideally with immediate recent experience operating a high volume quick-serve restaurant and/or bakery with an extremely high level of customer interaction and hands-on...

  • General Manager

    2 weeks ago

    Mississauga, Canada Airport Terminal Services Canadian Company Full time

    **Are you a proven team leader who inspires their team to produce results?** **Are you looking for an opportunity to grow your career?** Then let your career take off with **ATS **as a** General Manager**! **As an ATS General Manager** **you will**: - Oversee all station operations, including ramp, cabin cleaning services, GSE maintenance, and customer...