Event Services and Customer Relations

2 months ago

Ponoka, Canada Calnash Ag Event Centre Full time

**Job Title**: Event Services and Customer Relations

**About the Employer**:
Welcome to the exciting and dynamic world of the Calnash Agricultural Event Centre, a premier destination known for its exceptional events and vibrant community engagements. As part of our team, you will be immersed in the heart of a bustling event space that prides itself on delivering top-tier agricultural, equestrian, and recreational events. At Calnash Ag Event Centre, we believe in fostering a culture of excellence, collaboration, and innovation, creating an environment where our employees can thrive and contribute to our legacy of outstanding service and memorable experiences.

Our facility is not just a venue; it's a hub of community activity, where every event, big or small, is an opportunity to showcase our commitment to quality and detail. We are looking for passionate, dedicated individuals who are ready to take on the challenge of maintaining and enhancing our reputation as a leading event center. As an integral part of our team, you will play a crucial role in orchestrating events that leave lasting impressions, managing tasks that range from daily operational responsibilities to grand-scale event coordination.

In joining the Calnash Ag Event Centre, you're not just taking a job; you're stepping into a role that impacts the community and contributes to the vibrancy and success of every event we host. We invite you to bring your skills, enthusiasm, and creativity to our team as we continue to grow and set new standards in the event industry.

**Key Responsibilities**:

- **Customer Service and Conflict Resolution**: Collaborate with clients to understand their event requirements and provide tailored solutions. Anticipate client needs and handle customer complaints and issues effectively and diplomatically. Ensure customer satisfaction by addressing concerns promptly and professionally.
- **Detail-Oriented Approach**: Exhibit meticulous attention to detail in all aspects of work, ensuring accuracy and consistency in customer interactions and marketing initiatives.
- **Marketing and Social Media Expertise**: Utilize experience in marketing and social media management to enhance our organization's online presence. Develop and implement innovative marketing strategies to attract and retain customers.
- **Self-Driven Initiative**: Demonstrate the ability to work independently, prioritizing tasks effectively and solving problems autonomously. Be proactive in identifying and addressing issues before they escalate.
- **Exceptional Communication Skills**: Communicate clearly and effectively, both in writing and verbally, with customers, team members, and other stakeholders. Tailor communication style to suit different audiences and platforms.
- **Organizational and Social Skills**: Showcase strong organizational abilities in managing multiple tasks and deadlines. Possess excellent social skills to build and maintain positive relationships with clients and colleagues.

**Qualifications**:

- A keen eye for detail and a commitment to maintaining high standards.
- Creative thinker who strives for continuous improvement.
- Proven experience in customer service, conflict resolution, marketing, and social media management.
- Strong ability to work independently and prioritize tasks effectively.
- Exceptional communication, organizational, and social skills.
- Work experience in Marketing, Communications, Business Administration, or a related field is preferred.

If you are a self-driven, detail-oriented professional with a passion for customer service and marketing, we would love to hear from you. Join us in driving our organization forward while maintaining the highest level of customer satisfaction and organizational reputation.

**Job Types**: Full-time, Part-time, Casual

**Salary**: $20.00-$27.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Every Weekend

Work Location: In person

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