Dispatcher/customer Service

4 weeks ago


Greater Sudbury, Canada Cousineau Concrete Pumping OCP Construction Supplies Inc Full time

**Responsibilities**
- Must be able to multitask as well as take appropriate actions with little to no supervision.
- Consistently receive calls and record significant details.
- Use of radio, phone, and computer to schedule operators, vehicles, and other field units to appropriate locations.
- Monitor the status of field units to coordinate and prioritize their schedule.
- Accurately enter data into computer system to generate invoices in a timely manner.
- Provide support to Service Desk in addition to other duties as required.

**Qualifications**
- Team-oriented, collaborative professional who promotes teamwork and works cohesively within a team-oriented atmosphere.
- **MUST **possess very strong organizational, analytical, and time-management skills along with good tact and judgement.
- Proven experience as dispatcher or relevant position.
- Strong written and verbal communication skills.
- Tech savvy with demonstrated use of Microsoft Office programs, including Word, PowerPoint,

Excel, and Outlook in addition to the use of web-based software.
- Excellent customer service and interpersonal skills.
- Training will be provided as required.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$24.00 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: In person



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