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Call Center Agent

1 month ago

Dartmouth, Canada TigerTel Full time

**Be the Friendly Voice for Businesses and Healthcare Providers at TigerTel (Dartmouth, NS)**:
**Do you thrive in a fast-paced environment where you can make a real difference?**

TigerTel, a vibrant 24/7 answering service supporting commercial and medical clients, is seeking passionate Customer Service Agents to join our growing team in beautiful Dartmouth, Nova Scotia

**What You'll Do**:

- Be the first point of contact for our valued clients, providing exceptional phone service.
- Take accurate messages, answer questions, and efficiently route calls to the appropriate parties.
- Utilize strong communication and data entry skills to ensure accurate information recording.
- Work collaboratively with a friendly and supportive team.

**The Perks**:

- ** Enjoy a predictable schedule** Work a 4-day week with a set schedule, including one weekend day per week.
- ** Work-life balance you deserve** After 30 days of in-office training, split your time between the office (2 days) and the comfort of your home (2 days) - we provide all equipment (Fast internet & wired connection required)
- ** Competitive hourly rate of $18.50.**:

- ** Be part of a supportive team** We have a friendly and positive work environment.
- ** Benefits package that matters** Medical, dental, vision, paid time off, and RRSP with company matching.
- ** No sales pressure** This is a pure customer service role.

**You're a Great Fit If You Have**:

- Excellent communication and interpersonal skills.
- The ability to speak clearly and comprehend information accurately.
- Familiarity with medical terminology is a plus.
- Strong data entry skills and a meticulous eye for detail.
- A positive attitude and a willingness to learn.

**Ready to Join the Team?**

We are looking for passionate individuals who are eager to build a rewarding career at TigerTel. If you're a fast learner with a dedication to exceptional service, we encourage you to apply