Shipper/receiver
7 months ago
**Who We Are**
At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.
Now, in partnership with Lithia and Driveway, North America’s second-largest publicly-traded dealership group (NYSE:LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible
- with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.
**Reports to**:Parts Manager
**Summary**
The role of this position is to assist Service Technicians with parts request orders, interface with Service Technicians and ensures their P&A needs are being met. This person should also be able to pre-stage future parts jobs for Sales and Service Departments.
**Duties and Responsibilities**
- Take Service Technicians' orders for parts and fill them as accurately as possible
- Assist service Technicians' in determining P&A requirements for individual jobs
- Identify and recommend related parts, which may be required for a job.
- Prepare and update "We Owe" slips for outstanding work to be completed for customers
- Determine the correct part numbers on all Repair Orders and post all parts to all Repair Orders
- Pre-stage parts for sales and service Repair Orders
- Update inventory control system and parts catalogs
- Notify service personnel when special order parts or back-ordered parts are received
- Maintain special order and/or backorder logs
- Alert parts department of parts needed to be ordered
- Report all defective stock parts with the appropriate warranty codes to the claims administrator
- Box and place warranty parts in appropriate location and assist with the moving and/or disposal of warranty parts when requested
- Record and submit all parts used internally for the service Technicians and the Service Department on assigned shop slips
- Maintain cleanliness of Service parts area and keep inventory neatly stacked and orderly
- Complete all PHD and PACE training programs and their related tests and all other Harley-Davidson/Buell dealer required training programs by appropriate deadlines.
- Maintain clean and efficient P&A environment
- Conduct or participate in periodic physical inventory of all parts and accessories (counts, reports, etc.)
- Attend training sessions to keep current with P&A merchandising and inventory control issues
- Read, understand and follow all safety requirements when using tools and chemicals and performing work in the shop.
**Skills and Qualifications**
- Friendly and outgoing personality
- Knowledge and experience with servicing of Harley-Davidson/Buell motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
- experience with Point of Sale and computerized inventory systems or the ability to quickly learn
- Complete knowledge of motorcycle parts and accessories
- Ability to look up parts and quote prices for parts using the proper catalog for all Harley-Davidson motorcycles
**What’s in it for you**
In addition to a fast-paced, exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full-time employees, professional training and development, and advancement opportunities throughout our dealer group, such as:
- Discounted programs to enhance employee experience
- Enhanced vacation policy, based on tenure
- Track Days & Budget Car Track Challenge
- Seasonal Employee Events
- Support in career advancement
- Robust training and development programs
- RRSP/DPSP/TFSA
- Company paid Life Insurance, Accidental Death & Dismemberment
- Comprehensive Health and Dental and extended Health Care
- Employee Assistance Program
- Tuition Reimbursement
If you are passionate, customer focused, and thrive in a team environment, we encourage you to apply. We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Concord, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Shipping & receiving: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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