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Representative, Operations Support

4 weeks ago

Montréal, Canada Fairstone Full time

Our team in
_MONTREAL_ is seeking our next FULL-TIME Representative, Operations Support

Working at Fairstone means being part of a company that cares about its employees, whatever the position.

The role of Operations Support Representative is critical to the company's success. A bit like a bridge, every pillar and every column is important to support the deck of the bridge that allows our customers to pass smoothly.

Do you want to join a dynamic, confident team that takes customers to heart and wants to have a say in how we improve customer experience, policies and procedures?

If so, Fairstone Financial is looking for a stalwart like you.

What will you be doing:

- Process regular funding approvals and enter disbursement data into the accounts payable system.
- Performs basic research and tasks as assigned.
- Maintain documentation packages for daily work.
- Perform basic to moderately complex research and customer inquiry resolution.
- Execute incoming and outgoing funds by wire transfer
- Perform verifications, supplier setup, and basic payment batch processing.
- Manage the daily production of exception reports and make the necessary corrections (or assign the task).
- Handle returned cheques and stale dated payments.
- Update procedures documentation.
- Work under general supervision and established procedures to perform job duties

WHY JOIN US?

We care about our employee’s well-being and we offer a non-traditional service model where teamwork and entrepreneurial spirit is encouraged

WHAT WE OFFER?
- A guaranteed schedule of 40 hours per week;
- Business hours Monday to Sunday, 8 a.m. to 4:30 p.m.
- An open environment with the latest technological tools.
- Hybrid work model to accommodate your work life balance.

Fairstone is committed to creating a healthy work/life balance for its employees and offers many competitive working conditions and benefits. This includes our Hybrid Office Strategy that allows for flexibility to work in-office and remotely
- Professional development with our eLearning online courses: Paid training, excellent coaching to develop your leadership skills and business skills.
- Employee discounts; Phone plans, gym membership and car and home insurance, and many retail discounts with Perkopolis.
- Education Support up to $3000
- We offer 3 weeks’ vacation and an additional 6 days to use at your convenience (wellness days)
- Pension program up to 6%: automatic 3% company contribution, and up to 3% more to match your contribution.
- Comprehensive benefit package; medical and dental benefits, adjustable to your needs (with access to virtual healthcare)

Job Qualifications
- 2 - 3 years of relevant operations and/or administrative experience.
- Excellent Microsoft office skills (Excel, Word, VBA a plus.)
- Excellent communication and problem solving skills.
- Quick learner
- Thorough analytical skills
- Bilingual
- Good or higher performance review consistently obtained (Fairstone financial employees)

WE ARE PROUD TO BE: Montreal's Top Employers 2023 by Canada’s Top 100 Employers

We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.

Learn more:
Follow us on LinkedIn:

- If you’re seeking a role with a growing business that values employee development, Fairstone is the right place for you
- Time Type:
Full time

**Job Type**:
Permanent

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