Customer Service/sales Representative
2 days ago
**RMES Inc. is now offering bonuses for Financial support during training period of new hire**
Join our team and take advantage of our exciting bonuses available until **December 31st**
We're pleased to offer a variety of incentives, including training/onboarding bonus, a milestone bonus at 30 days, and a success bonus at 90 days. Don't miss this opportunity to enhance your career with us
*Bonus for financial support during training period of new start
**Do you thrive on learning new skills, solving challenges, and building meaningful connections with people? Are you driven by a passion for sales?**
**Who We Are**:
At **Rmes Inc.**, we are proud to be one of the fastest growing companies in the Kitchener-Waterloo area, offering endless opportunities for growth and advancement. Our success is rooted in our core values: integrity, professionalism, and a relentless commitment to training and empowering future leaders. With plans to expand rapidly by opening new locations, we are on track to double or even triple in size in the coming years
We are actively looking to hire **Sales and Customer Service Associates** to join our expanding team. These roles are key to providing exceptional service to our clients and contributing to our growth. If you are someone who loves to engage with customers, solve problems, and ensure their needs are met with excellence, we want you on our team
**The Role**:
As a **Sales and Customer Service Representative**, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a smooth customer experience. Your ability to communicate clearly, multitask effectively, and stay organized will be key to your success in this role.
You’ll be responsible for:
- Addressing customer inquiries, concerns, and providing accurate product information
- Managing customer orders and ensuring accurate data entry
- Professionally resolving customer complaints and issues
- Cultivating strong, long-term relationships with clients
- Staying up-to-date on company products and services
- Keeping detailed records of customer interactions and transactions
**What We’re Looking For**:
We’re seeking individuals who are:
- Passionate about customer service and delivering an outstanding experience
- Strong communicators with excellent verbal and written skills
- Problem-solvers who can identify customer needs and offer appropriate solutions
- Highly organized, detail-oriented, and self-motivated
- Friendly, professional, and capable of handling multiple tasks in a fast-paced environment
**Key Qualifications**:
- Exceptional communication and active listening skills
- Ability to analyze customer needs and recommend solutions
- Professional demeanor with a strong customer-focused attitude
- Time management skills and ability to prioritize tasks effectively
- Proficiency in handling customer concerns and resolving issues quickly
**Skills & Attributes**:
- Adaptability and flexibility in a dynamic work environment
- Strong critical thinking and decision-making abilities
- Leadership potential and the desire to grow within the company
- Excellent organizational skills and attention to detail
- Ability to maintain professionalism, even in challenging situations
- A positive and proactive attitude towards problem-solving
This is an exciting opportunity for someone who is eager to contribute to a growing company while developing new skills in a supportive and rewarding environment. If you're detail-oriented, passionate about helping customers, and want to be part of a team that values integrity and growth, we’d love to connect with you
Pay: $620.00-$1,560.00 per week
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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