Technical Writer

4 months ago


Burnaby, Canada Avari Wireless Full time

As a technical writer at Avari, you take pride in providing clarity in language and good documentation practices, continually looking to improve contents. You contribute to planning and writing concise accurate content to assist customers in learning and using the DAS system. In this role, you will collaborate with sales and marketing, research and development, customer support, and various cross-functional teams to define documentation goals, prioritize tasks, and contribute to overall customer experience. You will support different teams by working with colleagues to build content and contributing to department innovations.

**Qualifications**
- Familiarity with telecommunications equipment, public safety, digital distributed antenna systems, and associated operations & maintenance
- Ability to analyze and interpret hardware/software/system specifications and documentation
- Strong understanding of documentation structure and workflow
- Ability to propose documentation structure and roll-out plan
- Experience in producing high quality hardware/software manuals and training materials for customers
- Expertise in using common and advanced documentation tools (i.e. MS Office, Visio, Adobe)
- Ability to critically think and work independently or as a group to meet deadline
- Independently coordinate, prioritize, and monitor multiple projects in a fast-paced environment under tight deadlines alongside constant shifting priorities
- Attention to technical details
- Strong communications skills, oral and written

**Key Responsibilities**
- Write and edit manuals, maintenance manuals, and training documents, and ensure they are relevant and accurate
- Designs instructional packages or training modules, determines specific learning tasks, sub tasks and content
- Lead documentation process improvements
- Assist with all technical content development and
- Ensure documentation is user-friendly and adheres to organizational standards.
- Open to learn about the system via hands on training (hardware and software) and provide related documents pertaining to it
- Participate in system testing and related meetings as part of technical training and system development
- Help with various departments as directed

**Education Requirements**:

- Relevant Degree with at least 5 years of customer documentation experience

**What we Offer**
- Competitive compensation package
- Continued opportunities for career advancement
- RRSP matching program up to 5%
- Employee Health Spending Account
- A day off with pay for your birthday

Pay: $65,000.00-$75,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC V5A 4N6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- documentation writing: 5 years (required)
- Telecommunication Industry: 2 years (required)

Work Location: In person


  • Technical Writer

    7 months ago


    Burnaby, Canada Squirrel Systems Full time

    Burnaby, BC | Full-Time | Start Date: ASAP | Salary Range: $55K - $58K per year Squirrel serves hospitality clients around the globe. From five-star hotel resorts to Michelin-star restaurants, to your favorite neighborhood pub, Squirrel’s technology enables amazing guest experiences! **HERE’S WHAT YOU WILL BE DOING**: Squirrel Systems is looking for a...

  • Technical Writer

    7 months ago


    Burnaby, Canada OSI Maritime Systems Full time

    About Us The Role The Technical Writer is primarily responsible for the development, authoring and publishing of OSI’s Customer deliverable Technical Manuals, such as, Integrated Navigation Bridge System (INBS) technical manuals. Main Responsibilities - Author detailed procedures based on input from various SMEs, engineering specifications, and...

  • Technical Writer

    3 days ago


    Burnaby, Canada Cellula Full time

    Cellula is seeking an experienced Technical Writer to develop leads and drive sales of our industry-leading subsea robotics and technologies. Cellula is an innovative engineering company that specializes in state of the art automated and telerobotic systems, primarily for the offshore and subsea market space. Our solutions are designed, built and tested in...

  • Technical Writer

    2 weeks ago


    Burnaby, Canada Fortinet Full time

    Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic **Technical Writer**to contribute to the success of our...

  • Technical Writer

    6 months ago


    Burnaby, Canada Svante Full time

    **Location**:The location is flexible - the role can work out of the Burnaby (8800 Glenlyon Pkwy Burnaby, British Columbia) or remotely. The position is open to short-term flexible arrangements. **Career Level**:Corporate Level 3 **Who are we?** Svante is a rapidly growing clean energy technology company making commercial-scale carbon capture and removal...

  • Technical Writer Co-op

    4 months ago


    Burnaby, Canada Kardium Inc. Full time

    **Term**: January 2025 **Duration**: 4 or 8 months **Openings**: 1 position **Salary Range**: $3,650- $4,525 CAD per month **Application Deadline**: Monday, September 23, 2024 Your opportunity By joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the...

  • Junior Content Writer

    4 months ago


    Burnaby, Canada QE Home Full time

    **Junior Content Writer - Full Time** **We sleep better when you do.** QE Home | Quilts Etc. is Canada’s largest and only B-Corp Certified bedding retailer with 70+ stores across the country and a thriving e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing sleepers with beautiful, accessibly-priced, and...

  • Technical Writer

    1 day ago


    Burnaby, Canada Fortinet Full time

    **Responsibilities**: - Write and publish user guides, reference materials, and use-case scenarios for new product releases - Write conceptual and procedural content - Use images to supplement descriptive content, and deliver a user experience aligned with how customers want to consume the content **Requirements**: - Experience working in software...

  • Technical Writer

    7 months ago


    Burnaby, Canada Squirrel Systems Full time

    Work Term: Permanent - Work Language: English - Hours: 37.5 hours per week - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Relocation costs not covered by employer - Willing to relocate **Tasks**: - Analyze material, write manuals, user guides and other documents to...

  • Technical Writer

    7 months ago


    Burnaby, Canada Fortinet Full time

    Write and publish user guides, reference materials, and use-case scenarios for new product releases - Write conceptual and procedural content - Use images to supplement descriptive content, and deliver a user experience aligned with how customers want to consume the content **Requirements**: - Experience working in software development environments -...

  • Proposals Manager

    7 months ago


    Burnaby, Canada OSI Maritime Systems Full time

    About Us The Role The Proposals Manager works closely with other members of cross-departmental teams in planning and managing the proposal preparation process. The Proposals Manager is a strategist who can envision the final proposal in totality, and holds responsibility for delivering high quality proposals on deadline. Main Responsibilities - Manage the...


  • Burnaby, Canada OSI Maritime Systems Full time

    About Us The Role The Tactical Proposals Manager is part of the Proposals team that develops marine navigation and bridge systems for OSI’s government and naval markets. Tactical Proposals refers to those bids whose solutions are mostly based on “Off-The-Shelf” OSI systems / products. The Tactical Proposals Manager is a strategist who can envision the...

  • Proposals Manager

    2 weeks ago


    Burnaby, Canada OSI Maritime Systems Full time

    About Us OSI Maritime Systems are a leading provider of integrated navigation and tactical solutions for naval and maritime security operations. We specialize in designing and delivering advanced electronic navigation systems, including Warship Electronic Chart Display and Information System (WECDIS) and Integrated Bridge Systems (IBS). OSI's technology is...

  • Bridge Eit

    7 months ago


    Burnaby, Canada Parsons Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • Bridge Structural Eit

    7 months ago


    Burnaby, Canada Parsons Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

  • Proposals Manager

    2 weeks ago


    Burnaby, Canada OSI Maritime Systems Full time

    About UsOSI Maritime Systems are a leading provider of integrated navigation and tactical solutions for naval and maritime security operations. We specialize in designing and delivering advanced electronic navigation systems, including Warship Electronic Chart Display and Information System (WECDIS) and Integrated Bridge Systems (IBS). OSI's technology is...

  • Proposal Manager

    19 hours ago


    Burnaby, Canada OSI Maritime Systems Full time

    About UsOSI Maritime Systems are a leading provider of integrated navigation and tactical solutions for naval and maritime security operations. We specialize in designing and delivering advanced electronic navigation systems, including Warship Electronic Chart Display and Information System (WECDIS) and Integrated Bridge Systems (IBS). OSI's technology is...

  • Proposal Manager

    2 days ago


    Burnaby, Canada OSI Maritime Systems Full time

    About UsOSI Maritime Systems are a leading provider of integrated navigation and tactical solutions for naval and maritime security operations. We specialize in designing and delivering advanced electronic navigation systems, including Warship Electronic Chart Display and Information System (WECDIS) and Integrated Bridge Systems (IBS). OSI's technology is...

  • Proposal Manager

    18 hours ago


    Burnaby, Canada OSI Maritime Systems Full time

    About Us OSI Maritime Systems are a leading provider of integrated navigation and tactical solutions for naval and maritime security operations. We specialize in designing and delivering advanced electronic navigation systems, including Warship Electronic Chart Display and Information System (WECDIS) and Integrated Bridge Systems (IBS). OSI's technology is...


  • Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

    BCIT’s **Learning and Teaching Centre** is seeking a **regular, full time (1.0 **FTE**) Video and Digital Media Producer.** This position is responsible for creative and technical production of non-print instructional, informational and marketing media for BCIT including digital and analog video, audio, photos and multimedia in a project team...