Supervisor Traffic Agent Program

2 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 39002

**Job Category**:Operations & Maintenance

**Division & Section**:Transportation Services, Traffic Management

**Work Location**:703 Don Mills Road

**Job Type & Duration**:Full-time, Permanent

**Salary**:$93,500 - 119,274

**Shift Information**: Monday to Friday, 35 hours per week, occasional evenings, weekends and holidays

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 30-JUN-2023 to 17-JUL-2023

The Supervisor, Traffic Agent Program, will provide supervision to the day-to-day operations of a team of Traffic Agents (Special Constables) engaged in critical traffic control and congestion management for the City of Toronto Transportation Services Division.

**Major Responsibilities**:

- Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
- Leads staff by imparting a strong customer focus to service delivery, and ensuring a responsive approach to meeting client needs and expectations.
- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Assists in the recruitment and training of new Traffic Agents (Special Constables)
- Assists Program Manager in various projects (i.e program development and RFPs)
- Develops, coordinates, delivers and evaluates training plan, training material and documentation for use by staff
- Analyzes, develops, implements, monitors and adjusts business practices and systems in accordance with sound engineering/planning, and the tenets of sound public administration.
- Ensures equitable and safe use of the Right of Way and compliance with the regulations.
- Assists with preparation of comprehensive correspondence, reports to City Council and Standing Committees on policies, procedures and complex issues related to congestion management and the public Right of Way.
- Negotiates, mediates and facilitates resolution to issues related to, traffic management, traffic control, and congestion management raised by councillors, and individuals.
- Advances the interest of the City with respect to congestion management, with a view to optimizing return and developing long term sustainable relationships given the prevailing economic, social, and cultural imperatives.
- Ensures municipal interests and public safety are achieved through the administration and regulation of congestion management activities within public Rights of Way.
- Co-ordinates with Police, Fire, Ambulance, T.T.C. and other agencies to minimize inconvenience to public arising from disruption caused by events including construction, street events, etc.
- Represents Transportation Services at Community Council meetings, public meetings, Court and Tribunals Responds to emergencies and initiates immediate action to remedy emergency conditions (i.e. falling glass from buildings, fallen scaffolding on roadways, flying debris, etc.).
- Assists Program Manager with developing and implementing investigation plans including, background research and tracking of statistics. Provides a summary-in
- brief with the outcome and forwards recommendations.
- Represents Transportation Services at various meetings with the public, elected officials, other divisions and other government officials.
- Supports the tasks in ordering and delivering the appropriate uniform and equipment for Traffic Agents, while ensuring proper wear of uniform, personal protective equipment (PPE) and other required equipment.
- Ensures fleet vehicles are regularly maintained and fleet vehicle policies and procedures are followed by City staff.
- Coordinates with other internal and external agencies to implement innovative traffic management strategies.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.

**Key Qualifications**:

- Post-secondary education in a discipline pertinent to the job function combined with relevant management training experience, or the equivalent combination of education and/or related experience.
- Considerable experience in planning, supervising and directing the work of other staff (e.g. leading, motivating, training, monitoring and evaluating performance) in a complex work environment.
- Experience in a leadership role in a customer service function working closely with staff, stakeholder or councillors.
- Must possess and be able to maintain a current valid Ontario Class "G" Driver's License, the ability to obtain City driver's permit and the ability to report to various work sites.
- Knowl

  • Traffic Manager

    3 weeks ago

    Toronto, Canada Aecon Full time

    What is the Opportunity? Aecon is a market leader with a self-perform competitive advantage and core local strength in key markets. We’re proud of our work helping to expand and improve Canada’s infrastructure and transportation networks, and we’re ready to build the future of our country. Aecon is currently seeking a Traffic Manager to join...

  • Traffic Coordinator

    4 weeks ago

    Toronto, Canada Corus Entertainment Full time

    Are you creative, dynamic and passionate? Do you like to think outside of the box and find new ways to achieve your goals? Corus Entertainment has an exciting opportunity for you. If you have a passion for excellence, and would like to work for Corus Entertainment, we encourage you to apply. **Division**: Revenue **Work Status**: Temporary...

  • Construction Traffic Control Clerk

    4 days ago

    Toronto, Canada Prodigy Group Full time

    Salary: The Construction Traffic Control Clerk will be responsible for assisting with the provision of safe and efficient traffic control on or around construction sites according to applicable safety standards and regulations. He or she will be tasked with using traffic control signals and signage and communicating effectively with other members of the...

  • Traffic Coordinator

    1 week ago

    Toronto, Canada Corus Entertainment Full time

    Are you creative, dynamic and passionate? Do you like to think outside of the box and find new ways to achieve your goals? Corus Entertainment has an exciting opportunity for you. If you have a passion for excellence, and would like to work for Corus Entertainment, we encourage you to apply. **Division**: Traffic **Work Status**: Temporary Contract (1...

  • Traffic Coordinator

    4 weeks ago

    Toronto, Canada Corus Entertainment Full time

    Are you creative, dynamic and passionate? Do you like to think outside of the box and find new ways to achieve your goals? Corus Entertainment has an exciting opportunity for you. If you have a passion for excellence, and would like to work for Corus Entertainment, we encourage you to apply. **Division**: Traffic **Work Status**: Temporary...

  • Traffic Engineer/ Technologist

    1 day ago

    Old Toronto, Canada Dillon Consulting Full time

    Responsibilities What your day will look like: Lead a variety of transportation/traffic planning and design projects involving: Traffic analysis Parking reviews Road safety audits Signage and pavement marking reviews Neighbourhood traffic management Transportation demand management Support Dillon’s leading technical staff in project delivery for a...

  • Traffic Engineer/ Technologist

    2 weeks ago

    Old Toronto, Canada Dillon Consulting Full time

    Responsibilities What your day will look like: Lead a variety of transportation/traffic planning and design projects involving: Traffic analysis Parking reviews Road safety audits Signage and pavement marking reviews Neighbourhood traffic management Transportation demand management Support Dillon’s leading technical staff in project delivery for a...

  • Traffic Engineer/ Technologist

    2 weeks ago

    Old Toronto, Canada Dillon Consulting Full time

    Responsibilities What your day will look like: Lead a variety of transportation/traffic planning and design projects involving: Traffic analysis Parking reviews Road safety audits Signage and pavement marking reviews Neighbourhood traffic management Transportation demand management Support Dillon’s leading technical staff in project delivery for a...

  • Traffic Engineer/ Technologist

    2 weeks ago

    Old Toronto, Canada Dillon Consulting Full time

    Responsibilities What your day will look like: Lead a variety of transportation/traffic planning and design projects involving: Traffic analysis Parking reviews Road safety audits Signage and pavement marking reviews Neighbourhood traffic management Transportation demand management Support Dillon’s leading technical staff in project delivery for a...

  • Marketing Co-ordinator

    2 days ago

    Toronto, Canada The Travel Agent Next Door Full time

    The Travel Agent Next Door is Canada’s largest host agency supporting the retail travel industry, specializing in the home-based travel agent, medium to small size agencies, and agencies that would like to start their own home-based business. The Travel Agent Next Door provides support to agents including marketing, websites, social media, and access to a...

  • Traffic Engineer/ Technologist

    2 weeks ago

    Toronto, ON, Canada Dillon Consulting Full time

    Responsibilities What your day will look like: Lead a variety of transportation/traffic planning and design projects involving: Traffic analysis Parking reviews Road safety audits Signage and pavement marking reviews Neighbourhood traffic management Transportation demand management Support Dillon’s leading technical staff in project delivery for...

  • Concierge/security (Site Supervisor)

    4 weeks ago

    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 850+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...

  • Program Officer, Indigenous Programs

    4 days ago

    Toronto, Canada Right to Play Full time

    **JOB POSTING - Program Officer, Indigenous Programs** **Organization**:Right To Play Canada **Department/Division**:Indigenous Programs **Work location**:Toronto AND/OR Kenora, Canada **Work arrangement**: A combination of in-office and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department....

  • Welcome Agent

    4 weeks ago

    Toronto, Canada 3G4 Archive Hospitality Full time

    **Position: Welcome Agent** **The Role at a Glance**:This position plays a key role within our hotels. As a Welcome Agent, you will connect with our guests and ensure that every guest has a positive experience when they walk into our hotel, whether they are dining with us or staying with us. Our Welcome Agents are confident, resourceful, enjoy helping...

  • Bcba Program Supervisor

    3 weeks ago

    Toronto, Canada ABA Academy Inc. Full time

    **We are currently seeking an experienced BCBA Program Supervisor to join our team! This is a Full-time Employee position.** **ABA Academy** is Ontario's market leader specializing exclusively in ABA therapy. Working in multidisciplinary teams with teachers and other professionals, we create access to educational solutions so families can be confident in...

  • Program Supervisor

    4 weeks ago

    Greater Toronto Area, Canada Kids Great Minds Full time

    **OVERVIEW** A KGM program supervisor is a dynamic, self motivated, organized individual who can work both independently and in a team. You will assist the program director with the development, administration and supervision of the recreation programs and camps for children and youth. You will be required to demonstrate critical thinking skills, strong...

  • Events & Supplier Relations Coordinator

    4 days ago

    Old Toronto, Canada The Travel Agent Next Door Full time

    Job Description The Travel Agent Next Door is Canada’s largest host agency supporting the retail travel industry, specializing in the home-based travel agent, medium to small size agencies, and agencies that would like to start their own home-based business. The Travel Agent Next Door provides support to agents including marketing, websites, social media,...

  • Events & Supplier Relations Coordinator

    3 days ago

    Old Toronto, Canada The Travel Agent Next Door Full time

    Job Description The Travel Agent Next Door is Canada’s largest host agency supporting the retail travel industry, specializing in the home-based travel agent, medium to small size agencies, and agencies that would like to start their own home-based business. The Travel Agent Next Door provides support to agents including marketing, websites, social media,...

  • Events & Supplier Relations Coordinator

    3 days ago

    Old Toronto, Canada The Travel Agent Next Door Full time

    Job Description The Travel Agent Next Door is Canada’s largest host agency supporting the retail travel industry, specializing in the home-based travel agent, medium to small size agencies, and agencies that would like to start their own home-based business. The Travel Agent Next Door provides support to agents including marketing, websites, social media,...

  • Events & Supplier Relations Coordinator

    4 days ago

    Old Toronto, Canada The Travel Agent Next Door Full time

    Job Description The Travel Agent Next Door is Canada’s largest host agency supporting the retail travel industry, specializing in the home-based travel agent, medium to small size agencies, and agencies that would like to start their own home-based business. The Travel Agent Next Door provides support to agents including marketing, websites, social media,...