Product Training Specialist

3 weeks ago

Pickering, Canada Easy Financial Services Inc. (Corporate). Full time

If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and brightest to join our team

We are looking for a **Product Training Specialist **to join our Partner Support team. Partner Support is the front-line customer service department that interacts with our Partners. This is a business-to-business role that supports the successful onboarding of LendCare partners on to our technology platform.

**Primary Responsibilities**:

- Deliver initial Training Sessions with external Partners (B2B) demonstrating LendCare’s technology platforms
- Host webinar-style learning sessions for mass audiences from associates to senior managers
- Prepare, conduct, and complete post-training duties
- Act as a Subject Matter Expert of LendCare's products, services, and proprietary technology platform

**Secondary Responsibilities**:

- Develop customized training collaterals, assets, and documentation
- Conduct internal training sessions for new and exisisting staff
- Provide world-class customer service during every customer interaction.

**Requirements**:

- Experience in training, development, and coaching in a sales or call center setting
- Strong presentation skills and an excellent communicator
- Adaptable in fast-paced work environment
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Fulltime availability to work in-person in our office in Pickering, ON; Monday to Friday 9AM - 5PM

**About Us**:
We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to over 4,000 merchants in the powersports, automotive, retail, home improvement, and health sectors.

**Diversity, Inclusion, and Equal Opportunity Employment**

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Pickering, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Training & development: 1 year (preferred)

Work Location: One location

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