Operations Coordinator

2 weeks ago

Calgary, Canada I-XL Building Products Full time

I-XL Building Products has a great opportunity for a **Branch Operations Coordinator **to join our growing Calgary team.

Reporting to the Branch Operations Manager, this position is responsible for the day-to-day operations of the Calgary Branch. This includes assigning and monitoring the work of Yard staff, monitoring adherence to safe work practices, inventory control of product and samples. The Branch Operations Coordinator will work with staff to ensure exceptional customer service, efficient operations, and a safe workplace. The Branch Operations Coordinator is the leader of the Yard and Sample team and will exemplify the behavior we strive for in all branch staff.

I-XL is one of the largest importers and distributors of brick, stone and building products in Canada. With a particular focus on premier products from around the world, we can offer their customers one of the most comprehensive selections of building envelope products available. Over the course of our long history, I-XL have established an unrivaled reputation for customer service, product knowledge and design expertise. This is a great time to join an amazing team and company
- **I-XL offers a competitive compensation and benefits package**_

**RESPONSIBILITIES**:

- **People Management**:_
- Responsible for the assignment and monitoring of work done by Yard staff with the support of the BOM.
- Training of staff for procedures, policies and safety, and product knowledge
- Feedback to the BOM on performance of Yard staff
- Review any difficult staff issues with the BOM
- Pre-approve OT and sign off on timesheets, ensuring accuracy
- Schedule staff to provide service and minimize costs
- **Customer Service & Sales**:_
- Stays visible in the branch and in the yard
- Ensures BOM is notified about performance to daily schedule
- Work with sales team to meet customer service standards
- Arrange delivery of outbound orders when requested
- **Safety**:_
- Ensures all health and safety policies are always followed
- Responsible for safety of employees and customers
- Ensures all Inventory is stacked in a safe manner
- Reports any safety or security concerns promptly to the BOM
- **Inventory Management**:_
- Manages and directs Cycle Count process
- Ensures stock is rotated and maintained
- Maintains Sample Inventory including ordering, receiving, issuing, building, and cycle counting.

**SKILLS & QUALIFICATIONS**:

- 3-5 years’ experience in a similar operations coordinator role is preferred.
- Excellent knowledge of the building products industry, practices, and standards would be an asset.
- Strong interpersonal skills.
- Excellent time management skills, specifically the ability to multi-task and prioritize.
- Forklift Certification or willingness to obtain one.
- Basic accounting competency with an understanding of invoicing and billing procedures.
- Strong leadership abilities to inspire and coach employees to accomplish strategic goals and related tasks. This includes training, motivating employees and managing performance.
- Previous experience working in retail and preferably, construction.
- Proficiency in MS Office and comfortable learning new computer programs.
- Excellent communication skills, both oral and written.
- Comfortable working outdoors, periodically.
- Must be legally entitled to work in Canada.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- What is your desired salary range?

**Experience**:

- Forklift: 1 year (preferred)
- Inventory: 2 years (preferred)
- People management: 2 years (preferred)

Work Location: One location

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