Property Appraisal Unit Manager

2 weeks ago

Vancouver, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste**

We are looking for a Property Appraisal Unit Claims Manager to join our Property team in the West

As a **Property Appraisal Unit Claims Manager,** you will lead and motivate a high performing team of Property Appraisers. You will play an essential role by maintaining a legendary customer-focused approach while advising on solutions for internal and external sources. You will provide construction/technical expertise and leadership to ensure efficient work processes are achieved.

**What you’ll do here**:

- Provide leadership and manage the operations of the Claims Unit to achieve key business goals including communicating corporate vision, and values
- Drive results by implementing appropriate performance expectations and management through effectively coaching and mentoring employees
- Develop and recommend organizational initiatives to support company strategies including changes to process or technology improvements
- Play a key and active role in the selection process and hiring of employees who will deliver a legendary level of service
- Audit staff files and provide feedback and/or training as determined. When required, establish controls based on audit findings.
- Act in a consultative and advisory capacity on appraisal matters such as: scope of damage, preparation of repair estimates and settlement negotiation to help resolve claims-related issues
- Manage restoration contractor responsibilities
- Provide effective leadership by continuously keeping staff informed of changes or new directions and share responsibility for the overall productivity and engagement of team members
- Communicate with other claims experts on technical and administrative issues
- Maintain a respectful and productive business relationship with vendors, service providers, legal firms and internal client groups
- Ensure that corporate policies, claims standards, and procedures are being followed

**What you bring to the table**:

- Diploma in building appraisal or any combination of equivalent education and experience.
- Minimum 3 years of corporate management experience or 3 years of progressive property appraisal experience
- Technical and practical knowledge of the restoration of damaged buildings
- Proficiency with Xactimate claims estimating software
- Strong leadership skills including the ability to motivate, coach, and engage staff
- Demonstration of the Leadership Success Factors
- Excellent analytical skills to deal with policy, legal and regulatory interpretation, and implementation
- Superior communication and interpersonal skills with all levels of staff
- Commitment toward ongoing self-development
- Flexibility with working hours

$81,900.00 - $122,900.00

**Ce que nous offrons**

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues

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