Case Manager

5 months ago

Burnaby, Canada Navitas Full time

Salary: 70,000 - 75,000 per year
- Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, United States, Canada, United Kingdom, The Netherlands, United Arab Emirates, Singapore and Sri Lanka_. We provide our partners with access to resources and expertise to help drive large-scale initiatives that provide tangible, lasting benefits to students, faculty, staff and local communities._

Navitas is seeking to employ a **Case Manager** to join our North American team in Burnaby, BC on an **8-month contract.**

The **Case Manager** works with the Associate Director (Students) on the College's strategic direction, implementation, and management of well-being promotion initiatives and high-risk student support services, contributing to the enhancement of student outcomes and enrichment of student experience for vulnerable populations.

The Case Manager addresses various topics of concern, including adjustment to living in a new country, mental health, sexual violence, addictions, substance use, financial troubles, housing, and more. The primary objective of this role is to ensure that students receive the necessary assistance to thrive academically, emotionally, and socially.

This position is an integral part of the college, assisting the college to effectively deliver its teaching, learning, and support service goals.

**Key Responsibilities**
- Program Development and Implementation
- Collaborate with stakeholders to identify the specific wellness needs of international students and develop comprehensive prevention programs.
- Research and stay up-to-date on best practices and evidence-based strategies in student wellness to inform program development.
- Create educational resources, workshops, and initiatives addressing topics such as mental health promotion, sexual violence prevention, substance abuse awareness, financial literacy, housing support, and other relevant areas.
- Plan and implement regular wellness events, awareness campaigns, and outreach programs targeting the student population, thereby assisting with community development and engagement.
- Implement the strategic enrolment management systems of the college with an emphasis on retention and success of at-risk students.
- Ensure compliance of regulatory requirements in the compilation of data in preparation for reporting, analysis, and presentation
- Individual Case Management Support:

- Manage a caseload of at-risk students, which includes providing confidential and empathetic support to students facing personal challenges, including, and not limited to, mental health issues, addiction, financial difficulties, and housing insecurity.
- Conduct assessments and evaluations to determine the appropriate level of support needed by students.
- Develop and implement personalized care plans for students in collaboration with relevant departments and service providers, considering culturally appropriate service providers.
- Travel to locations to meet with students, families, and authorities, where and when appropriate.
- Serve as a liaison between students, faculty, staff, and external resources to ensure seamless access to support services.
- Monitor and track student progress, provide follow-up support, and make referrals to appropriate resources when necessary
- Team Leadership and Supervision:

- Provide guidance, mentorship, and ongoing training to the college staff members to enhance their skills in student support and programming.
- Conduct regular meetings and check-ins with staff members who may be working with at-risk students to ensure alignment with goals, address challenges, and provide support.
- Foster a collaborative and inclusive team environment that values diversity, equity, and inclusion.
- Community Engagement and Partnerships:

- Collaborate with college departments, student organizations, and external agencies to foster a culture of wellness on
- and off-campus.
- Build and maintain strong partnerships with local community resources, mental health service providers, social service agencies, and other relevant organizations.
- Engage in communities of practice focused on student wellness and case management.

**Essential Skills, Knowledge, and Experience**
- Designation as a Registered Social Worker, Canadian Certified Counsellor, Registered Clinical Counsellor, or other relevant designation required.
- Minimum of a Bachelor's degree in Social Work (preferred), Counselling, Nursing, or Health/ Wellness related
- Minimum 3 to 5 years' relevant work experience, preferably in an environment supporting newcomers, vulnerable populations, and/or higher education setting(s)
- Understanding of academic expectations and the difficulties faced by international students undertaking post-secondary studies
- Understanding of wellness and transitional challenges faced by new

  • Case Manager

    5 months ago

    Burnaby, Canada BC Family Maintenance Agency Full time

    **Do you take pride in helping others and providing excellent client service? Do you enjoy problem solving and putting your excellent communication skills to the test? **Keep reading to find out how this role may be a great fit for you! We are thrilled you have decided to explore a career with the BC Family Maintenance Agency (BCFMA). The BCFMA is...

  • Case Manager

    3 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **Administrative and Professional Staff (APSA)** - Pay range: **$96,956 to $115,678 annually** - SFU Department Descr: **Student Services - SVSP Office** - Position Grade: **12** - # of openings: **1** - Biweekly Hours: **72** **Who We Are** SFU's Sexual Violence Support & Prevention Office (SVSPO) offers free and confidential support...

  • Case Manager

    2 months ago

    Burnaby, Canada BC Family Maintenance Agency Full time

    **Do you take pride in helping others and providing excellent client service? Do you enjoy problem solving and putting your excellent communication skills to the test? **Keep reading to find out how this role may be a great fit for you! We are thrilled you have decided to explore a career with the BC Family Maintenance Agency (BCFMA). The BCFMA is...

  • Case Manager

    1 month ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    About the RoleThe Case Manager will play a critical role in addressing the needs of survivors of sexualized violence at Simon Fraser University. This position requires a trauma-informed approach, providing direct support to survivors, complainants, and respondents. The Case Manager will assist individuals in understanding SFU's policy framework related to...

  • Case Manager

    1 month ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    About the RoleThe Case Manager will play a critical role in addressing the needs of survivors of sexualized violence at Simon Fraser University. This position requires a trauma-informed approach, providing direct support to survivors, complainants, and respondents. The Case Manager will assist individuals in understanding SFU's policy framework related to...

  • Case Manager

    5 months ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: Administrative and Professional Staff (APSA) Pay range: $96,956 to $115,678 annually SFU Department Descr: Student Services - SVSP Office Position Grade: 12 # of openings: 1 Biweekly Hours: 72 Who We Are SFU's Sexual Violence Support & Prevention Office (SVSPO) offers free and confidential support for SFU and FIC students and...

  • Case Manager

    1 month ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    About the RoleThe Case Manager plays a vital role in the Sexual Violence Support & Prevention Office (SVSPO) at Simon Fraser University. This position is responsible for providing trauma-informed support to survivors of sexualized violence, as well as supporting students, staff, and faculty who have been impacted by these incidents.Key...

  • Case Manager

    2 months ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    About the RoleThe Case Manager plays a vital role in the Sexual Violence Support & Prevention Office (SVSPO) at Simon Fraser University. This position is responsible for providing trauma-informed support to survivors of sexualized violence, as well as supporting students, staff, and faculty who have been impacted by these incidents.Key...

  • Disability Case Manager, Tri-cities, Bc

    5 months ago

    Burnaby, Canada Neil Squire Full time

    **Full Time Position: Disability Case Manager** **Neil Squire, Tri-Cities Area, **BC**: **Neil Squire Society** is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, the Neil...

  • Case Manager

    2 days ago

    Burnaby, Canada Pacston Technology Group Inc. Full time

    **Responsibilities**: - Review documents according to internal specifications and client feedback. - Reply to client messages in the case management system. - Commuting with potential clients for immigration evaluation. - Overtime might be needed to respond to clients' messages and finish client’s projects on time. - Keep up with the latest updates on...

  • Case Manager

    3 days ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    About the RoleThe Case Manager is an integral part of the Sexual Violence Support & Prevention Office (SVSPO) at Simon Fraser University. This role is responsible for addressing the overall needs of survivors of sexualized violence in a trauma-informed and survivor-centered manner.Responsibilities include direct support of survivors, complainants, and...

  • Case Manager

    3 weeks ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    About the RoleThe Case Manager is a vital member of the Sexual Violence Support & Prevention Office (SVSPO) at Simon Fraser University. This role is responsible for providing trauma-informed support to survivors of sexualized violence, as well as supporting individuals who have been impacted by these incidents. The Case Manager will work closely with the...

  • Bilingual Immigration Case Manager

    5 months ago

    Burnaby, Canada Pacston Technology Group Inc. Full time

    Ideal applicants should be able to work 40 hours every week. **Responsibilities**: 1. Instruct clients to complete technical/legal documents and review forms 2. Revise documents according to internal specifications and client feedback 3. Reply to client messages in the case management system 4. Ensure form quality and answer clients’ questions in a...

  • Bilingual Immigration Case Manager

    2 months ago

    Burnaby, Canada Pacston Technology Group Inc. Full time

    Ideal applicants should be able to work 40 hours every week. **Responsibilities**: 1. Instruct clients to complete technical/legal documents and review forms 2. Revise documents according to internal specifications and client feedback 3. Reply to client messages in the case management system 4. Ensure form quality and answer clients’ questions in a...

  • Finance Professional, Business Case Evaluation

    1 month ago

    Burnaby, Canada Horizon Recruitment Inc. Full time

    Horizon Recruitment is currently seeking a Finance Professional, Business Case Evaluation for one of our large lower mainland clients. Our client is a leader in their field and is seeking a dynamic individual with a large company background.Responsibilities:As the Finance Professional, Business Case Evaluation you will be responsible for the evaluation...

  • Bilingual Immigration Case Manager

    4 months ago

    Burnaby, Canada Pacston Full time

    Ideal applicants should be able to work 40 hours every week. Job Responsibilities: 1. Assign and edit technical/legal documents and letters based on internal materials 2. Revise documents according to internal specifications and client feedback 3. Reply to client messages in the case management system 4. Work on reference letter projects 5. Overtime...

  • Case Manager

    2 weeks ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    About the RoleThe Case Manager will work as part of a team to provide trauma-informed support to survivors of sexualized violence at Simon Fraser University. This includes direct support to survivors, complainants, and respondents, as well as supporting SFU students, staff, and faculty who are impacted by these incidents.The Case Manager will be responsible...

  • Case Manager

    3 weeks ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    About the RoleThe Case Manager is a key member of the Sexual Violence Support & Prevention Office (SVSPO) team at Simon Fraser University. This role is responsible for providing trauma-informed support to survivors of sexualized violence, as well as supporting students, staff, and faculty who have been impacted by these incidents. The Case Manager will work...

  • Case Manager

    3 weeks ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    About the RoleThe Case Manager will provide trauma-informed support to survivors of sexualized violence, ensuring a safe and respectful environment for all individuals. This role involves direct support to survivors, complainants, and respondents, as well as providing education and resources to SFU students, staff, and faculty. The Case Manager will work...

  • Bilingual Immigration Case Processing Manager

    4 months ago

    Burnaby, Canada Pacston Full time

    Ideal applicants should be able to work 40 hours every week. Job Responsibilities: 1. Assign and edit technical/legal documents and letters based on internal materials 2. Revise documents according to internal specifications and client feedback 3. Reply to client messages in the case management system 4. Work on reference letter projects 5. Overtime...