Arcana Spirit Lounge Is Hiring Experienced Servers

3 weeks ago

Vancouver, Canada Arcana Spirit Lounge Full time

**ROLE PROFILE**: Server

**REPORTS TO**: General Manager
Bar Manager

**Duties and Responsibilities**:

- Ensure the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention
- Project a pleasant and positive professional image to all guests at all times
- Sell and up-sell menu and beverage menu items
- Deliver and present food and beverage items to guest tables in a timely manner
- Buss and re-set tables, keep server stations stocked and clean
- Perform opening and closing duties, as well as daily and weekly cleaning duties, as outlined in checklists
- Maintain good working knowledge of the POS system and payment machines in order to provide efficient and accurate ordering and billing
- Maintain knowledge of restaurant menus, including features, glossaries, and technique to deliver accurate information to guests
- Communicate with guests, supervisors and co-workers, using appropriate etiquette and language, and work in cooperation with all colleagues, supervisors and other departments.
- Comply with Arcana policies and procedures

**Qualifications/Qualities**:

- Minimum of 3-year experience working in a restaurant (fine dining an asset)
- A sincere desire to exceed guest expectations
- A passion for food and drink
- An ability to self-motivate and work well under pressure
- Strong communication skills
- Must be enthusiastic and team-oriented
- Must be personable and professional
- FoodSafe Level 1
- Flexible availability, including late nights, weekends, and holidays

**What We Offer**:
Staff Meal discounts

**Working Conditions**:
Ability to work a flexible schedule, evenings, late night holidays, and weekends as business requires
Long periods of standing, walking, and talking
Walking up and down multiple flights of stairs
Exposure to extremely hot and cold temperatures from equipment
Lifting up to 30lbs
Exposure to potential food allergens; shellfish, fish, nuts

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