Csr

4 weeks ago

Langley, Canada FT Synthetics Full time

**Role Overview**

The customer service representative is responsible for managing all customer service-related activities within the organization. Providing customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. Initiate and/or implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Prepares customer service summary reports. Coordinate efforts with the active Rep groups representing our products within North America. This position will support all sales rep/groups and FT customer accounts. Full time
- Temporary position with chances to get permanent with all mentioned benefits.

**Primary Responsibilities**
- Responsible for managing all customer related information and communication.
- Receiving / processing/ scheduling/ prioritizing and managing order file.
- Communication with customers on Inventories / order confirmation/ shipping etc.
- Cycle calls / Monitor product ordering cycle of customer.
- Maintain all paperwork files related to customers.
- Create weekly / monthly sales report as needed.
- Marketing and Sales support as needed.
- Provide customer service support to maintain and grow all accounts within North America working directly and indirectly with customers and Rep groups
- Contributes to the development and maintenance of standards, policies and procedures regarding customer service.
- Prepare action plans and schedules to identify specific targets in conjunction independent sales Reps.
- Provides back-up support to other group members in the performance of job duties as required.

**Qualifications**:

- Incumbent is required to have 2 years’ progressive customer service. Must work well under pressure, be able to juggle many projects simultaneously, and have excellent interpersonal and communication skills. Must also have an excellent sense of priorities.
- Problem-solving and analytical skills to interpret sales performance and market trend information.
- Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office Suite is required.
- Solid interpersonal skills with a demonstrated ability to build positive relationships.
- College Diploma or Degree will be considered an asset
- Able to speak a different language will also be considered an asset.

**_ What we offer?_**
- Competitive base salary and group health benefits
- Free onsite parking
- Social events with a friendly, diverse team
- Opportunities for training and development

**About Us**:
FT Synthetics Inc., - part of GAF, North America’s largest roofing and waterproofing manufacturer - is a fully integrated manufacturer of coated woven fabrics, with a dedicated focus of developing industry-leading new and unique underlayment products designed for the steep slope roofing industry.

FT Synthetics is located at 26977 56 Ave, Langley and consists of the home office and 24/7 manufacturing plant. This location is not serviced by transit, own vehicle or other reliable method of transportation is a requirement.

This opportunity is on-site.

  • Csr /order Picker

    3 weeks ago

    Langley, Canada National Graphics - NGSI Full time

    Support the Sales Team as follows: - Handle incoming customer calls and requests - Ensure jobs on hold or on proof are addressed daily - Review jobs have all the information needed to allow production to be successful and deliver a great experience to our customer - assist with picking and shipping online orders - Provide some shipping/receiving/inventory...

  • Csr /order Picker

    1 week ago

    Langley, Canada National Graphics - NGSI Full time

    Support the Sales Team as follows:Handle incoming customer calls and requests Ensure jobs on hold or on proof are addressed daily Review jobs have all the information needed to allow production to be successful and deliver a great experience to our customer- assist with picking and shipping online orders Provide some shipping/receiving/inventory supportThere...

  • Csr / Billing Specialist

    3 weeks ago

    Langley, Canada Polar Express Transportation Full time

    **Polar Express is hiring a CSR/Billing Specialist!** **Position**:CSR/Billing Specialist I** **Location**:Langley, BC V1M 3Y5 **Pay**: $20.00 - $25.00 / Hour | DOE **Shift**: Monday - Friday | 8:00 a.m. - 5:00 p.m. Polar Express is an essential LTL transportation company that provides warehousing, distribution, logistics and more for...

  • Alterations Customer Service Representative

    3 weeks ago

    Langley, Canada David's Bridal Full time

    We are looking to grow our Alterations business to be 25% of our top line sales in the next 2-4 years, and we are looking for talented CSRs to champion this growth! Our most successful CSRs are self-motivated individuals with upbeat, outgoing personalities, and excellent communications skills. They enjoy fast-paced environments, are incredible at...

  • Alterations Customer Service Representative

    3 weeks ago

    Langley, Canada David's Bridal Full time

    We are looking to grow our Alterations business to be 25% of our top line sales in the next 2-4 years, and we are looking for talented CSRs to champion this growth! Our most successful CSRs are self-motivated individuals with upbeat, outgoing personalities, and excellent communications skills. They enjoy fast-paced environments, are incredible at...

  • Sales Support

    3 weeks ago

    Langley, Canada DiamondHarbourBell Group Full time

    We are currently hiring a full time parts Customer Service Representative (CSR). Shift schedule is Monday - Friday day shift. **What is the Job?** Reporting to the Parts Manager, the Customer Service Representative (CSR) will drive a Company provided vehicle to deliver our parts products to customers in an assigned territory. The CSR will assist the...

  • Sales Support

    1 week ago

    Langley, Canada Harbour International Trucks, Ltd. Full time

    We are currently hiring a full time parts Customer Service Representative (CSR). Shift schedule is Monday - Friday day shift. **What is the Job?** Reporting to the Parts Manager, the Customer Service Representative (CSR) will drive a Company provided vehicle to deliver our parts products to customers in an assigned territory. The CSR will assist the...

  • Customer Service Manager

    2 months ago

    Langley, Canada Aliaxis Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.We currently have an exciting opportunity as a Customer Service Manager. This role is based in our Langley, BC in and reports to the Western Canada Customer Service Manager. Do not...

  • Customer Service Manager

    3 weeks ago

    Langley, Canada Aliaxis Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.We currently have an exciting opportunity as a Customer Service Manager. This role is based in our Langley, BC in and reports to the Western Canada Customer Service Manager. Do not...

  • Customer Service/Inside Sales Manager

    2 weeks ago

    Langley, Canada Aliaxis Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.We currently have an exciting opportunity as a Customer Service/Inside Sales Manager (Manufacturing). This role is based in our Langley, BC in and reports to the Western Canada...

  • Csr - Can

    2 weeks ago

    Langley, Canada Boyd Autobody & Glass Full time

    BC Langley - 210104 We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. **Job Description**: Customer Service Representative Boyd Autobody & Glass is looking for an enthusiastic, customer-focused individual to...

  • Customer Service Representative

    7 days ago

    Langley, Canada Vanfax Full time

    Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. Wholesale CSR role We believe that genuine care can make a real difference in...

  • Customer Service Representative

    1 week ago

    Langley, Canada Vanfax Full time

    Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d'auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.Wholesale CSR roleWe believe that genuine care can make a real difference in the...

  • Customer Service Representative

    1 month ago

    Langley, Canada Belron Canada Full time

    Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. We welcome applications from everyone, and are firmly committed to...

  • Customer Service Representative

    3 weeks ago

    Langley, Canada The Boyd Group Full time

    We are looking for an enthusiastic, customer-focused individual to help us WOW our customers! We are looking for an experienced **Customer Service Representative **to join our team at one of our busy locations. We offer a competitive benefits package, where you will have the opportunity to maximize your earning potential, along with a positive and stable...

  • Auto Body Csr/receptionist

    2 months ago

    Langley, Canada Brothers Autobody Refinishers Full time

    We are seeking a motivated individual with a positive attitude and a clear, pleasant telephone manner to perform reception duties for a busy body shop; someone who embraces new challenges and responsibilities. **The responsibilities of this role will include**: You thrive in a fast-paced environment. You take pride in providing exceptional service to both...

  • Auto Body Csr/receptionist

    2 months ago

    Langley, Canada Brothers Autobody Refinishers Full time

    We are seeking a motivated individual with a positive attitude and a clear, pleasant telephone manner to perform reception duties for a busy body shop; someone who embraces new challenges and responsibilities. **The responsibilities of this role will include**: You thrive in a fast-paced environment. You take pride in providing exceptional service to both...

  • Csr - Customer Service Representative

    2 weeks ago

    Langley, Canada Composites One Full time

    Composites One LLC  is the leading supplier of essential materials for  Wind Energy, Aerospace, Defense, Consumer Recreation and Construction Composites Manufacturing.  We have a global presence and operate  44 North American distribution centers. As a family business, for over 60 years we have had a culture that treats each Team Member with ...

  • Auto Body Csr/receptionist

    1 week ago

    Langley, Canada Brothers Autobody Refinishers Full time

    We are seeking a motivated individual with a positive attitude and a clear, pleasant telephone manner to perform reception duties for a busy body shop; someone who embraces new challenges and responsibilities.The responsibilities of this role will include:You thrive in a fast-paced environment. You take pride in providing exceptional service to both external...

  • Dispatcher

    3 weeks ago

    Langley, Canada Groupe Touchette Inc. Full time

    The Dispatcher plans the delivery routes, establishes the picking orders and organizes the sequence of loading for the delivery trucks. He/She prepares the necessary documentation for the different routes and gives specific instructions for the drivers. He/She keeps track of the status of shipments and communicate with the service department...