Used Car Manager
8 months ago
Bytek Volkswagen is currently looking for a **Used Car Manager **to join our team This is your opportunity to become part of a great Volkswagen family and work in a premium dealership that offers a friendly and professional customer-oriented environment. We have been serving the Ottawa area for over 60 years and pride ourselves on offering top tier service to all of our customers. We offer a great working environment and are looking for a professional, experienced individual to join our amazing team.
As a Used Car Manager, you will be responsible for overseeing all aspects of the dealership's used car department, including purchasing, pricing, merchandising, and selling used vehicles. The Used Car Manager works closely with the Sales Manager, Service Manager, and Finance & Insurance (F&I) Manager in order to ensure that the department meets its sales and profitability goals.
**Responsibilities**:
- Manage all aspects of the used car department, including inventory acquisition, pricing, and merchandising.
- Develop and implement effective sales strategies to maximize profitability and meet sales targets.
- Evaluate and appraise trade-in vehicles to ensure accurate pricing and fair value for customers.
- Monitor market trends and adjust inventory and pricing strategies accordingly.
- Train, motivate, and supervise the used car sales team to ensure excellent customer service and sales performance.
- Maintain a high level of customer satisfaction by addressing any concerns or issues in a timely and professional manner.
- Collaborate with other departments, such as finance and service, to streamline processes and improve overall dealership operations.
- Stay up-to-date on industry trends, competitive activities, and regulatory requirements.
**Qualifications**:
- Previous experience in a management or leadership role in automotive sales is an asset.
- Strong knowledge of used car market trends, pricing strategies, and appraisal techniques.
- Excellent communication, negotiation, and interpersonal skills.
- Proven leadership abilities with a track record of motivating and developing a sales team.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Professional demeanor with high energy.
- Exceptional customer service history.
- Organized and process-oriented approach to tasks.
- Must have a valid driver’s license.
**What we offer**:
- An extensive company benefits plan
- Reasonable work schedule
- Stable hours and income with a well-known family-run dealership group
- Ability for job growth within the dealership
- Competitive wages
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Vision care
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
- No weekends
**Language**:
- French (preferred)
Work Location: In person
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