Customer Service Supervisor

2 weeks ago


Thunder Bay, Canada Dawson General Store Full time

We are seeking a dynamic, detail oriented superstar to join our management team as a Customer Service Supervisor. You will support the management team as needed in all business areas including opening and closing the store, running reports, facilitating training, delegating tasks and driving sales; as a leadership team you share in operational duties and are responsible for business areas as required to support a strong customer experience, staff experience and operational excellence. You will help to ensure staff are maintaining company standards for time and attendance, product integrity, respectful workplace, and health and safety.

**Qualifications**:
**Required**:

- Strong customer service, supervisory and sales skills
- Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends
- Ability to oversee and support operations of a retail shop as needed, including but not limited to: till and cash, visuals and inventory, cutting and wrapping baking, and assisting with food preparation if needed

**Preferred**:

- Experience in customer service
- Experience working in a team environment
- Experience working in food service

**Job Types**: Full-time, Part-time
Part-time hours: 25-40 per week

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you have your own reliable transportation? There is NO public transit available.
- Do you currently live within the city of Thunder Bay (or immediate surrounding area)?

Work Location: In person



  • Thunder Bay, Ontario, Canada Zedd Customer Solutions Full time

    Position Summary:Life is too short not to have fun If you have a true passion for helping people we want to talk to you. Due to our proximity to the North Pole, Zedd Customer Solutions has been asked to ensure the toys received at Christmas provide the "WOW" factor.ESSENTIAL FUNCTIONS: Provide exceptional customer service and maintain excellent quality....


  • North Bay, Canada Zedd Customer Solutions Full time

    **Must have the ability to train in the North Bay Centre** As a Customer Service and Sales Representative you will support the relationship between our Clients and their customers by renewing contracts, upgrading customer’s hardware, and offering specific products. You will join a family environment in which we all work together to create a fun and...


  • Thunder Bay, Canada Hydro One Networks Inc Full time

    **49437** - **Thunder Bay** - **Regular** -** Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our...


  • North Bay, Canada Zedd Customer Solutions Full time

    Position Summary: Life is too short not to have fun! If you have a true passion for helping people we want to talk to you. Due to our proximity to the North Pole, Zedd Customer Solutions has been asked to ensure the toys received at Christmas provide the “WOW” factor. **ESSENTIAL FUNCTIONS**: - Provide exceptional customer service and maintain...

  • Service Supervisor

    4 weeks ago


    Thunder Bay, Canada Toromont Cat Full time

    Toromont Cat is looking for a Service Supervisor to join the team! The Service Supervisor is a main liaison for corporate initiatives, providing leadership and direction to a team of technicians, ensuring the highest quality of standards meets consistent customer satisfaction in conjunction with the operations and increased market share. As a Service...


  • Thunder Bay, Canada Epiroc Customer Center Full time

    **Service Technician Field - Thunder Bay** Our team is growing, are you looking for a challenge? Epiroc is a leading productivity partner for the mining, infrastructure, and natural resources industries. With cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment, and provides world-class...

  • Steelworker Supervisor

    2 months ago


    Thunder Bay, Canada Heddle Marine Service Inc Full time

    **Position Summary**: **Position Summary**: Fabmar Metals, is an industrial and marine fabrication and machining shop, specializing in ship repair/fabrication, pressure vessel fabrication, custom machining, structural steel and plate work, and conveyor systems. Working on industrial and marine projects, the Steelworker Supervisor evaluates, directs, and...


  • Thunder Bay, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Service Supervisor to join the team! The Service Supervisor is a main liaison for corporate initiatives, providing leadership and direction to a team of technicians, ensuring the highest quality of standards meets consistent customer satisfaction in conjunction with the operations and increased market share. **As a Service...


  • North Bay, Canada Zedd Customer Solutions Full time

    ***: We are looking for highly motivated and enthusiastic problem solvers with a passion for delivering a great customer experience. **ESSENTIAL FUNCTIONS**: Provide exceptional customer service and maintain excellent quality. - Accurately input, retrieve and access information from a computer system. - Resolve customer concerns immediately, effectively and...


  • Thunder Bay, Ontario, Canada Heddle Marine Service Inc Full time

    Position Summary:Position Summary:Fabmar Metals, is an industrial and marine fabrication and machining shop, specializing in ship repair/fabrication, pressure vessel fabrication, custom machining, structural steel and plate work, and conveyor systems.Working on industrial and marine projects, the Steelworker Supervisor evaluates, directs, and executes the...


  • North Bay, Canada Ontario Northland Full time

    **POSITION**: Supervisor, Customer Service **REPORTS TO**: Manager, Customer Service **DEPARTMENT**: Passenger Services **LOCATION**: North Bay, Sudbury, Cochrane or Timmins **REFERENCE**: 500-151-24 **SALARY**: $78,390 - $92,223 **WHO WE ARE**: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides...


  • Thunder Bay, Canada Chartwell Full time

    The Food Service Supervisor is responsible for all aspects of the residence’s food service department. The FSS ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. **The responsibilities...


  • Thunder Bay, Canada Chartwell Full time

    Supervisor is responsible for all aspects of the residence’s food service department. The FSS ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. **The responsibilities of the role...


  • Thunder Bay, Ontario, Canada North Bay City Full time

    Posted On:February 03, 2023 at 11:00 AMEnds On:February 19, 2023 at 11:59 PMCustomer Service ClerkJob Posting ID 23E-04Under the direction of the Customer Service Supervisor, this position is responsible and accountable for providing excellent customer service in a professional and courteous manner. The position is also responsible for a variety of...


  • Thunder Bay, Canada Chartwell Retirement Residences Full time

    Chartwell Thunder Bay Retirement Residence 770 Arundel Street, Thunder Bay, Ontario P7A 8C8 - Full-Time - Ref: 11113-15-137758 - April 10, 2023 **At Chartwell, we’re all about Making People’s Lives Better for our residents, their families, and our employees. Join an exceptional group of diverse, caring, and passionate people who are inspired to make a...


  • Thunder Bay, Ontario, Canada Chartwell Full time

    Supervisor is responsible for all aspects of the residence's food service department. The FSS ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members.The responsibilities of the role include but...


  • Thunder Bay, Ontario, Canada Zedd Customer Solutions Full time

    About Zedd Customer Solutions:Zedd Customer Solutions is a leading Canadian company providing Outsource Contact Centre Services. Our team of professionals dedicates themselves daily to delivering service excellence, making sure to exceed our clients' expectations in every way.Job Title: Inside Sales AgentAs an Inside Sales Agent, you'll play a crucial role...


  • Thunder Bay, Canada Lakehead Motors Limited Full time

    The Service Advisor position in the service department manages, organizes, and is responsible for the service work orders in their name. You will: - Focuses on exceeding the needs of our customers and will provide exceptional customer service in accordance with our department process matching with the customer survey (CX) of Stellantis. - They must be able...


  • Thunder Bay, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...


  • Thunder Bay, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...