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Claims Technical Consultant Qc

7 months ago

Montréal, Canada Echelon Insurance Full time

**About Us**:
Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

**Who we are**:
Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We're about doing what's right and feeling good about it.

**Position Details**:

- Investigate and respond to of all regulator’s queries within specific deadlines provided by the regulators.
- Collect and review required information from the various internal and external stakeholders (LOBs, IT, HR, Vendors, adjusters, etc.) to prepare clear, consistent and accurate responses to the various regulatory queries.
- Identify the root cause of non-compliant incidents and in collaboration with the Unit Managers develop and implement corrective measures
- Continuously work to identify broken processes; develop, recommend, and implement improvements
- Provide AMF Technical training during the mandatory probationary periods for Personal and Commercial Lines trainee adjusters.
- Coordinate mandatory and optional PDU adjuster trainings within the 24 months cycle regulatory period.
- Facilitate file reviews submitted by the Ombuds Office to provide a final position on behalf of the Claims Business Unit
- Create monthly reports from various systems for data analytics such as cycle time, claims disposition, inactive file reviews, and more

Who You Are- Post-secondary education completed in a related field
- Minimum of seven years of Automobile and Property claims handling experience.
- 5a and 5b AMF license is required(Quebec)
- CIP and/or FCIP designation (asset)
- Experience working both independently and in a team-oriented, collaborative environment
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
- Experience working with project timelines and developing critical path objectives
- Strong Quebec claims technical acumen

What’s In It For You- Competitive total compensation and benefits package
- Annual shared success program based on performance
- Annual merit increases based on performance
- Registered Retirement Savings Plan with a matching contribution component
- Complimentary CAA Membership

**Our Commitment**: