Dispatcher/mobile Supervisor
3 months ago
Responsibilities:
- Supervise and oversee the daily operations of the dispatch department
- Manage a team of agents and ensure efficient coordination of activities
- Monitor and prioritize incoming shifts and assign them to appropriate agents
- Utilize whatsapp groups and apps to track shift details and ensure on-time arrival on specific job.
- Ensure site visits on weekly basis.
- Communicate with agents, customers, and management to address any issues or concerns
- Maintain accurate records of dispatch activities, and daily sign in's
- Provide guidance and training to dispatch team members on company policies and procedures
**Requirements**:
- Previous experience in a supervisory role in security
- Proficient in using phone systems and Microsoft.
- Proficient in english language for mails and communication with customers
- Must have driver's license.
- Ability to multitask and prioritize tasks in a fast-paced environment
- Must have dispatching experience.
- Must be able to work 12- hour shift.
- Requirement Days
- Monday to Friday
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
**Salary**: $2,500.00 per month
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- dispatching: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Ability to Commute:
- Scarborough, ON (required)
Ability to Relocate:
- Scarborough, ON: Relocate before starting work (required)
Work Location: In person
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