Service Department Assistant Manager
2 months ago
**Job description**
Assistant Manager in Service Department to assist in a Fast-Paced Plumbing, Heating and Air Conditioning company,
Working with Service Manager, Accounting Manager and Dispatch team overseeing and taking the lead for our Service department,
**Duties include but not limited to**:
Time tracking and labour verification,
Price Paperwork,
Proof read Invoices,
Quotations,
Manage, Dispatch Service and Maintenance work,
Handle small projects,
Project Co-ordination,
Order Materials,
Fill out bid documents,
Perform supervisor roles,
Excellent problem-solving skills,
Great interpersonal skills and customer service,
Resolving customer issues, keeping customer retention and follow ups,
Communicate with different customers and clients,
Ability to navigate and deal with varying personalities,
Create work schedules and On Call schedules,
Ability to prioritize different workloads,
Ensuring company policies and procedures are being followed,
Deal one on one with Technicians.
Excel, Microsoft Outlook, Word,
**Requirements,**
Detail Orientated,
Strong communication skills,
Strong Leadership,
Be approachable,
Punctual,
Great attendance,
Some Mechanical knowledge (An Asset),
Fluent in Written and Oral English,
Handle Pressure situations,
Minimum of 3 years in Supervisor type role,
** 8:00am - 4:30pm, Monday - Friday.**
**Competitive Salary based on experience.**
**Job Types**: Full-time, Permanent
**Benefits**:
- Extended health care
Schedule:
- 8 hour shift
**Experience**:
- Management: 5 years (required)
Work Location: In person
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