Receptionist - Full Time

2 weeks ago


Edmonton, Canada Western Materials Handling & Equipment Full time

This position is responsible for front-end office administration.

**Duties & Responsibilities**:

- Greet customers and direct them to appropriate staff members.
- Answer incoming phone calls and direct them to appropriate departments/individuals.
- Service warranty administration - including filing claims, and monitoring through the credit status. Ensuring full Warranty claim reimbursement and bringing short payments to the service manager’s attention.
- Monitor shop Work-in-Progress (WIP) with the shop foreman to ensure prompt and accurate posting and billing.
- Create and process service estimates for Service Representatives.
- Filing required paperwork for the service department.
- Communicate customer complaints to the appropriate individuals.
- Become proficient with the operation of all computer programs.
- Make sure all paperwork is complete on a daily basis.
- Adhere to dealership Health and Safety policies.
- This position requires cross-training with at least one other position in the service department.

**Job Type**:Full time
**Locations**: Edmonton
**Potential Start Date**: Immediately
**Schedule**: Monday - Friday
**Work Remotely**:No

**Benefits**:

- Competitive wages and benefits
- Learn and grow within a great company



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