Mortgage Servicing Associate

3 months ago


Calgary, Canada Glengarry Farm Finance Full time

This role will be a full-time position, reporting to the Credit Manager, and will be an important member of our fast-growing, dynamic team.

Key responsibilities will include:

- Loan Servicing / Administration - Upkeep of loan portfolio management software (Mortgage Automator), ensuring records reflect the most accurate and up to date position of all loans under management
- Borrower Communications - Provide periodic and ad-hoc invoices / statements to Glengarry borrowers, as well as managing any issues related to late or missed payments
- PAD Management - Generation of PAD files for the use of monthly borrower payments and other fees

Legal Administration - Correspondence with borrowers' counsel on loan payout / paydown amounts, banking details and processing in Mortgage Automator
- Trust Account Reconciliation - Liaise with staff to obtain the outputs required for updating and maintaining servicing account reconciliations

Qualifications and Experience
- Minimum 3 years experience in a finance / servicing role, preferably with knowledge of the lending space

Generally tech-proficient as the role will require the use of online loan administration software including MS Office Suite (Outlook, Word, Excel)

Post-secondary degree/diploma in an accounting, business or commerce program is preferred.

Professional and presentable, with strong organizational, interpersonal and client service skills.

Fluent English is required.

Demonstrated ability to work independently, diligently, strong drive and initiative.

Ability to work well in a growing, dynamic and professional team environment.\

Competitive salary, plus benefits and bonus

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$75,000.00 per year

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Microsoft Excel: 1 year (required)
- Microsoft Office: 1 year (required)
- Microsoft Word: 1 year (required)

**Language**:

- English (required)

Work Location: Hybrid remote in Calgary, AB T2P 3H9



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