IT Field Service Technician

1 month ago


Mississauga, Canada Cloudious Full time

**Minimum Qualifications**:

- A minimum of 3-6 years’ work experience supporting Manufacturing and Warehouse environments, specifically, a high level functional and technical working knowledge of Microsoft Windows Operating Systems (Windows 10, Windows 11) Apple OSX, Linux Ubuntu, Microsoft Office Suites (2007-2016) Office 365, and Microsoft Software (SharePoint, Teams, Visio).
- Mobile environment operating systems; Apple iOS. Android, Windows CE.
- Must have outstanding and highly professional verbal and written communications skills and effective at communicating highly technical issues in a non-technical manner, considerate of each customer's focus and priority.
- Experience with PC Hardware troubleshooting
- Experience with serial-based technologies (PLC’s, scanners, printers).
- Experience with handheld scanners.
- Basic Audio-Visual Support
- Experience supporting label, laser, and multifunction printing.
- Broad technical IT knowledge and awareness of industry trends.
- Operational Excellence - Root Cause Analysis, process, risk reduction, security, and controls, change management.
- Advanced troubleshooting skills.
- Relationship management and conflict resolution management.
- Experience with telephony technologies.
- Working in cross functional teams and the ability to work as part of a virtual team.
- Ability to multitask and prioritize effectively.
- Onsite position
- Degree in computer science for IT or related.
- Network + certification nice to have.

**Top 3 Skills Required**:
1. Microsoft Windows Operating Systems (Windows 10, Windows 11) Apple OSX, Linux Ubuntu
2. Microsoft Office Suites (2007-2016) Office 365, and Microsoft Software (SharePoint, Teams, Visio)
3. PC Hardware troubleshooting and Experience with serial-based technologies (PLC’s, scanners, printers).

**Job Type**: Temporary

**Salary**: From $40.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- IT support: 1 year (preferred)
- Microsoft Windows Operating Systems: 1 year (preferred)
- Hardware troubleshooting: 1 year (preferred)



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