Program Manager, Digital Solutions

5 months ago

Toronto, Canada Envision Sales Inc. Full time

TITLE: Program Manager, Digital Solutions

REPORTS TO: Head of Design, Engineering and Technology

Type: Full-Time, Permanent

Location: Toronto (Hybrid)

Company Overview

For over 20 years, Envision has been at the forefront of innovative thinking and ground-breaking ideas by integrating design, delivery and technology solutions for many of the best-known brands. Our unique service offering enables us to seamlessly integrate design and technology into built concepts that enhance the way people connect and interact with their environment, creating memorable user interactions and experiences.

As a team, we continuously seek new and innovative ways to grow our business. Our agile, high energy culture rewards top performance and the contributions of those passionate about our collective growth and success. We are incredibly proud of the team we have built and are looking for like-minded individuals to help us in our growth trajectory.

As an organization, we live and breathe our core values which are Creativity, Collaboration, Commitment and Community. These values are essential in our mission to provide quality products and innovative solutions to our customers in an evolving market. Our pursuit of excellence will continuously define our leadership within the industry.

SUMMARY OF POSITION

RESPONSIBILITIES
- Responsible for the planning & delivery of all digital solutions in partnership with Design, Engineering and Technology departments, as directed by Project and Account Managers
- Procure technology and manage technology distributors for hardware, software and services
- Ensure projects adhere to established framework and extensive documentation is maintained such as to develop detailed project plans, including scope, timelines, budgets, and resource requirements for various digital initiatives.
- Manage relationships with vendors who support in project delivery and ongoing client care
- Partner with Senior Specialist, Audio Visual Engineering to continuously improve digital solutions
- Work with designers to build content shows from digital assets, per defined content strategy
- Proactively identify, communicate and resolve risks or challenges that would prevent us from delivering flawlessly and work across the organization to resolve and build technical knowledge
- Interface between our design, engineering and production teams to support the delivery of complex environments and experiences on time, on budget and to our Gold Standard
- Lead digital support services covering technical support, content management and client training
- Ensure that digital solutions meet quality and performance standards, overseeing testing and validation processes.
- Supervise site work and identify opportunities for process improvements and optimization of digital operations, making recommendations to senior management.
- Collaborate with external vendors and partners to ensure the successful delivery of digital solutions when necessary.
- Other duties as assigned

QUALIFICATIONS & SKILLS REQUIRED

Program Manager, Digital Solutions Requirements:

- 5+ years experience working in digital media, audio visual technology and experiential design
- Ability to communicate effectively to all levels in the organization
- Grace and professionalism under pressure
- Positive attitude with a genuine desire to drive business growth
- Ability to solve problems through experience and critical thinking
- Able to work in a collaborative environment, involving internal and external stakeholders
- Knowledge of digital signage, digital media, and/or experiential design is considered an asset
- Proficiency with project management tools such as workback scheduling, resource management, forecasting and work activity planning in cloud software such as SmartSheet and Microsoft 365
- Excellent written and verbal communication skills
- Valid Ontario driver’s license is a requirement

WHAT WE OFFER
- Competitive compensation.
- RRSP match.
- Participation in the annual performance bonus program.
- Opportunity to be part of an award-winning team.
- Access to professional development.
- Excellent benefits program.
- Hybrid remote/in office working arrangements.
- Summer hours as per company policy.
- Three weeks’ vacation upon start.
- Personal days.
- Collaborative team environment.
- Monthly office lunches.

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person

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