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User Support Technician

1 month ago


Etobicoke, Canada National Employment and Consulting Inc. Full time

Education:

- Expérience:
**Education**:

- Bachelor's degree
**Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Security and safety**:

- Basic security clearance
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Judgement
- Team player
- Time management
**Experience**:

- 1 year to less than 2 years
**Other benefits**:

- Free parking available
- Other benefits
- Parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week


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