Business Services Specialist

2 months ago

Oshawa, Canada Durham College Full time

**About Durham College**:
Durham College (DC) is a leading post-secondary institution that supports students to develop career-ready skills for the ever-changing job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, co-ops and other hands-on opportunities, DC grads are known for having the skills and knowledge they need to adapt to the ever-changing workforce. A leader in innovative teaching and learning, Durham College offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design.

Our modern campuses in Oshawa and Whitby offer 145 programs - including six honours bachelor’s degrees and 11 apprenticeship programs - to more than 13,700 full-time post-secondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and part-time learning. More than 110,500 alumni represent the college, both locally and around the world. A forward-looking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTA’s Top 100 employers and one of Canada’s Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times.

DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic well-being through partnerships, investments and collaboration.

**POSITION INFORMATION**:
Part-time support opportunity (classification): Regular
Hourly rate: $28.52
Hours: up to a maximum of 24 hours per week
Reporting To: Director, Entrepreneurship and IP Strategy
Department: Office of Research Services, Innovation and Entrepreneurship
Campus Location: Oshawa

**DUTIES**:
This position is responsible for coordinating the day-to-day administrative operations of the FastStart DC Entrepreneurship Centre. Specific duties are as follows:

- Open and close the centre; ensuring a positive and productive self-service environment for centre users.
- Post up-to-date information about available services and success stories on social media and maximize engagement.
- Provide information to prospective student entrepreneurs.
- Respond to student enquiries, ensuring seating/workspace, wi-fi, printing, etc; reporting any requirements or problems to the Director or to Facilities as required.
- Prepare and distribute the monthly FastStart e-newsletter.
- Provide updates to Communications and Marketing for FastStart webpage on the DC website.
- Provide support to the FastStart faculty leads in organizing the DC Enactus chapter.
- Handle paperwork, document management, and maintain organized records.
- Prepare and distribute necessary materials, forms, and documents to stakeholders.
- Track the progress and milestones of student-led ventures within the centre.
- Maintain regular communication with student entrepreneurs, ensuring they know about opportunities, resources, and events.
- Collaborate with marketing and communications teams to promote the centre's programs and initiatives.
- Provide information on services, workshops, schedules, and registration procedures.
- Follow up with enrolled students, addressing any questions or concerns they may have.

**QUALIFICATIONS**:

- A minimum of a three-year diploma or degree in business administration, marketing, communications, or related field.
- A minimum of three years of work experience in an office setting, preferably working with entrepreneurs.
- Strong organizational skills and ability to handle paperwork efficiently.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks and prioritize workload effectively.
- Strong interpersonal skills, welcoming and supportive attitude.
- Ability to exercise complete confidentiality of personal information and intellectual property.
- Commitment to the principles of equity, diversity, and inclusion.
- Flexibility to adapt to evolving needs and take on additional responsibilities as required.

**Required Skills**:
Hourly rate: $28.52

Required Experience
Hours: up to a maximum of 24 hours per week

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