Customer Experience Associate

6 months ago

Port Coquitlam, Canada Scotiabank Full time

Requisition ID: 191928

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : British Columbia : Port Coquitlam

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

  • Customer Experience Associate

    6 months ago

    Port Coquitlam, Canada TD Bank Full time

    **Customer Experience Associate**: - 414687BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 11-2755 Lougheed Highway **Employment Type** - Regular **City** - Port Coquitlam **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    6 months ago

    Port Coquitlam, Canada TD Bank Full time

    **Customer Experience Associate**: - 424207BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 11-2755 Lougheed Highway **Employment Type** - Regular **City** - Port Coquitlam **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Casual Customer Experience Associate

    4 weeks ago

    Port Coquitlam, Canada Scotiabank Full time

    Requisition ID: 211344 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 week ago

    Port Coquitlam, Canada TD Bank Full time

    **Work Location**: Port Coquitlam, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer...

  • Customer Experience Associate

    6 months ago

    Coquitlam, Canada TD Bank Full time

    **Customer Experience Associate**: - 417515BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1022 Austin Road **Employment Type** - Regular **City** - Coquitlam **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Customer Experience Associate

    6 months ago

    Coquitlam, Canada TD Bank Full time

    **Customer Experience Associate**: - 418266BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 400 329 North Road **Employment Type** - Regular **City** - Coquitlam **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    6 months ago

    Coquitlam, Canada TD Bank Full time

    **Customer Experience Associate**: - 430698BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1022 Austin Road **Employment Type** - Regular **City** - Coquitlam **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Customer Experience Associate

    6 months ago

    Coquitlam, Canada TD Bank Full time

    **Customer Experience Associate**: - 424020BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 400 329 North Road **Employment Type** - Regular **City** - Coquitlam **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    6 months ago

    Coquitlam, Canada TD Bank Full time

    **Customer Experience Associate**: - 424896BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1980 C Como Lake Road **Employment Type** - Regular **City** - Coquitlam **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Lead

    4 weeks ago

    Port Coquitlam, British Columbia, Canada Scotiabank Full time

    As a Customer Experience Lead at Scotiabank, you will be responsible for driving customer satisfaction and loyalty in our Retail Service teams.About the RoleThis is an exciting opportunity to lead and support a high-performing team of Customer Experience Associates, championing Scotiabank's core values and culture. We are looking for an enthusiastic and...

  • Customer Experience and Service Delivery Manager

    4 weeks ago

    Port Coquitlam, British Columbia, Canada Scotiabank Full time

    Job OverviewWe are seeking an experienced leader to oversee our Retail Service teams at Scotiabank.About the RoleThis role is responsible for leading a team of Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:The ideal candidate will have excellent leadership skills, with experience managing a team of employees....

  • Clinic Experience Associate

    6 months ago

    Port Coquitlam, Canada CBI Health Full time

    **Clinic Experience Associate - Port Coquitlam, BC** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...

  • Clinic Experience Associate

    1 month ago

    Port Coquitlam, Canada CBI Health Full time

    **Clinic Experience Associate** Port Coquitlam, British Columbia **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists,...

  • Customer Experience Associate

    6 months ago

    Port Colborne, Canada TD Bank Full time

    **Customer Experience Associate**: - 424372BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 148 Clarence Street **Employment Type** - Regular **City** - Port Colborne **Time Type** - Part Time **Province/State** - Ontario **Hours** - 18 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    Port Hope, Canada TD Bank Full time

    **Customer Experience Associate**: - 432507BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 113 Walton Street **Employment Type** - Regular **City** - Port Hope **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Lead

    1 month ago

    Port Coquitlam, Canada Scotiabank Full time

    Requisition ID: 210552 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...

  • Customer Experience Associate

    6 months ago

    Coquitlam, Canada TD Bank Full time

    **Work Location**: Coquitlam, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **KEY...

  • Customer Experience Associate

    2 months ago

    Coquitlam, Canada TD Bank Full time

    **Work Location**: Coquitlam, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers. **KEY...

  • Omni Customer Fulfillment Associate

    6 months ago

    Port Coquitlam, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Experience Associate

    4 weeks ago

    Coquitlam, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a Customer Experience Associate to join our team at The Toronto-Dominion Bank. As a Customer Experience Associate, you will be responsible for delivering exceptional customer experiences and providing banking solutions to our clients.Key Responsibilities:Process financial transactions accurately and efficiently.Determine...