Human Resources Specialist

2 weeks ago


Markham, Canada City of Markham Full time

The City of Markham is proud to be recognized for the 4th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 357,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Join a purpose driven team, committed to results and excellent customer service, in an inclusive and high-performing culture.

Applications are now being accepted for the above position in the People Services Department within the Office of the CAO. To apply, please submit your cover letter and resume on-line by **April 28, 2024**.

**SUMMARY OF POSITION**

Reporting to the Sr. Manager, Employee & Labour Relations and Health & Safety and working closely with the Human Resources Business Partners, the Human Resources Specialist will provide value added and proactive advisory and consultative services, using a client service mindset, on the full range of human resources practices to the managers within their assigned portfolio.

**RESPONSIBILITIES**

The Human Resources Specialist will be responsible for building strong rapport with client groups by establishing a trustworthy and credible working relationship, acting as a trusted advisor on a variety of complex HR matters, completing projects through the following:
**Labour and Employee Relations**
- Investigates issues, collect and analyze evidence, interview witnesses and assess information to draft written investigative reports that include findings for and recommendations to management
- Administers the Attendance Management, sick leave, and long term disability management processes
- Addresses and administers Grievance processes representing the City’s interests, facilitates negotiations with the Union and drafts settlements as appropriate
- Prepares background materials for and participates in Mediation and Arbitration
- Supports Collective Bargaining processes

**Compensation and Job Evaluation**
- Provides advice and guidance about the job evaluation and promotional processes
- Interprets relevant compensation and benefits policies and practices
- Facilitates the job evaluation process working with the manager to provide all relevant information and supporting documentation to the Job Evaluation Committee
- Responds to various requests for HR related information related to assigned Client Group
- Meets with employees who are off-boarding and/or going on leaves to explain their entitlements
- Prepares LTD packages, communicate with employees and supervisors, gather appropriate information, and prepare and submit LTD packages to benefits carrier.
- Acts as main contact on all LTD in client group between the carrier, manager and employee
- On-boarding of new employees at the supervisor and manager level

**Talent Management**
- Leads full cycle recruitment
- Ensures a fair, open and transparent process in accordance with corporate, collective agreement and legislative requirements
- Supports managers in successfully on-boarding new or transferring employees to their new roles
- Responsible for collecting yearly recruitment metrics, analyzing results and developing and implementing strategies accordingly.
- Utilizes data to address trends in attraction and retention and provides advice to managers on same

**Training**
- Supports managers by facilitating and training on labour and employee relations, policies, procedures and changes to the collective agreements
- Provides training with regard to attraction, retention, performance management and talent acquisition
- Working with the Centres of Excellence, HRBPs and performance managers, identify and support change management initiatives,
- Other duties as assigned

**QUALIFICATIONS/REQUIREMENTS**
- University degree related to human resources, industrial relations or business administration and/or the CHRL designation or equivalent
- Minimum of five years of progressively responsible experience as a HR Generalist
- Proven track record of successful human resource client partnering experience
- Strong demonstrated expertise and experience in recruitment, staffing and talent management labour relations; employee relations; compensation and benefits
- Experience working effectively in a unionized environment
- Strong understanding of relevant employment legislation
- Demonstrated consultative and relationship orientation
- Highly effective verbal and written communication skills, marketing and influencing skills, time and project management skills, and analytical abilities
- Experience in implementing and supporting diversity, equity, inclusion, accessibility and belonging

The City of Markham is committed to inclusive, accessible and ba



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