Project Delivery Lead

3 weeks ago

Ottawa, Canada Thrive Networks Inc Full time

**About Us**

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE

**Position Overview**

**Responsibilities**
- Investigate customer project needs by working with sales, account managers, and consultants to understand project success criteria and technical requirements
- Perform project plan design to meet the critical path and customer timeframes; employ project charters, RAID Logs, and business requirement documents
- Lead the project by assigning tasks to Engineers and communicating statuses to customers through status update meetings
- Keep project resources on task, maintain project plan data, and drive projects to completion
- Effectively communicate with client technical and non-technical staff by creating digestible project plans that organize tasks into appropriate phases

**Minimum Qualifications**
- Ability to be a leader of a cross functional project team, as the delivery lead is ultimately responsible to the customer
- Advanced experience (2+ years) in project management and professional services
- Experience implementing managed services and information technology solutions
- Solid understanding of cloud computing, networking, cyber security, and disaster recovery concepts
- Skilled in managing project plans, writing project artifacts, and documenting customer workflows

**Preferred Qualifications**
- Project management certification (PMP, CAPM, Prince etc.)
- Experience using ServiceNow (or other project management software)
- Experience in ITIL methodology and change management processes
- Willingness to improve team process and contribute to team and company initiatives

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