Shuttle Driver at Edmonton International Airport
6 months ago
**Description**:
**Who You’ll Work For?**
The Reimagined Parking family of nationally recognized brands-Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
**What You’ll Do**
The Shuttle Driver ensures the safe transportation of guests using a 16 passenger van or commercial vehicle, while delivering service that exceeds our customer/client’s expectations. The Shuttle Driver is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Shuttle Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.
**Key Responsibilities**:
- Meet and greet all guests upon arrival; provide assistance with loading and unloading luggage as required
- Perform DOT daily inspections on assigned equipment, report safety issues immediately to Operations Manager or Shift Lead
- Transport passengers via a fixed route with scheduled pick-up and drop-off locations for passengers
- Maintain a clean, orderly, and safe Shuttle at all times
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
- Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
- Be aware of potential passengers and approach guests seeking assistance
- Record number of passengers and complete daily/shift reporting as required
- Communicate professionally at all times with guests, client, and teammates
- Occasionally lift and carry customer luggage or personal items, up to 50 lbs
- All other duties as assigned
**Skills, Knowledge and Expertise**:
- At least 18 years of age
- Commercial Driver’s License (CDL) with passenger endorsement Class 1,2 or4
- Previous commercial driving experience, preferred
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Operate commercial vehicles requiring normal coordination, including eye-hand, hand-foot
- Enter and exit vehicle frequently throughout shift as well as sitting for extending periods of time
**Benefits**:
**(Full-Time Employee Only)**
Medical/Vision
Dental
Life Insurance
AD&D
STD
LTD
- _offered based on employee group_
RRSP
- _offered based on employee group_
EAP
- _offered based on employee group_
Vacation
**About Reimagined Parking**:
Reimagined Parking provides a range of technology solutions that improve the customer experience across a parker’s journey. Our mission is to drive value to parking properties and improve customer service with access to exclusive add-on services and innovative technology solutions.
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