Manufacturing Infrastructure Support Technician

5 months ago

Woodbridge, Canada Saint Gobain Full time

**WHY DO WE NEED YOU?**
The Manufacturing Infrastructure Support Technician position will join a new team dedicated to developing, support, maintain and troubleshoot problems related to the manufacturing IT / OT environments across the Saint Gobain North American facilities. This position will be responsible for regional implementation and maintenance of an IT infrastructure in compliance with standards developed by Saint Gobain Technology Services. The manufacturing IT infrastructure can be unique to each plant and business requiring a strong understanding of plant processes to avoid unnecessary interruption or downtime. In this role, traditional IT infrastructure skills will be leveraged to support OT and manufacturing 4.0 initiatives.
**IS THIS JOB FOR YOU?** Responsibilities**:
**_ Administration and Support of Local Resources:_**
- Provide comprehensive support, management, development, implementation, and troubleshooting for all local data rooms both remotely and on-site within the designated region.
- Perform tasks such as racking, stacking, and cabling of IT servers, storage, and associated equipment.
- Install, configure, and maintain various IT systems and technologies, including MS Windows workstations and servers, Red Hat Linux servers, storage appliances/SAN, VMware, VEEAM, Veritas NetBackup, Lansweeper, CyberX industrial network monitoring, Palo Alto firewall rulesets, and HP/Aruba switches.
- Utilize Service Now IT Service Management (ITSM) to track incidents through completion and documentation stages.
- Troubleshoot and resolve incidents promptly, ensuring that managed infrastructure is consistently monitored for uptime, capacity, utilization, and proper handling of service requests, including major or minor changes, from recording to implementation.

**_Customer Relations:_**
- Offer innovative ideas to the business regarding industrial digital solutions by sharing knowledge and staying abreast of industry trends.
- Ensure alignment of customer needs with the strategy defined by DSI Group.
- Address customer complaints promptly, providing suitable solutions and alternatives within specified time frames, and ensure resolution through diligent follow-up.
- Address service issues by thoroughly understanding the customer's complaint, identifying the root cause of the problem, and recommending the most suitable solution to resolve it.
- Expedite corrections or adjustments as necessary and ensure timely follow-up to confirm resolution.
- Foster trust and long-term relationships with customers through transparent, open, and interactive communication.
- Adhere to established communication procedures, guidelines, and policies to ensure consistency and reliability.

**_Manufacturing IT Infrastructure Management:_**
- Collaborate with local and regional management to design, procure, and implement IT systems tailored to the manufacturing network's needs.
- Ensure that the delivered infrastructure aligns with SGTS standards and complies with security requirements, including the 28 Minimum Security Rules for Industrial and Logistics Systems (28 MSRs).
- Oversee manufacturing IT assets throughout their entire lifecycle, from acquisition to disposal.
- Proactively manage upgrades and replacements of non-standard IT infrastructure hardware and operating systems to maintain optimal performance and compliance.

**Qualifications**:

- A Bachelor’s degree in a technical or business-related field is mandatory.
- A minimum of 5 years of relevant work experience in IT and/or technical manufacturing is essential.
- Prior experience in serving internal customers within a large, complex organization is required.
- Certification or equivalent experience in one or more of the following technologies is preferred: VMware, Switching/Routing/Firewall, IT Service Management (ITSM).
- Proficiency in these areas demonstrates advanced knowledge and skills necessary for the role.
- An in-depth understanding of manufacturing processes and technology is a prerequisite for this position.
- Availability for occasional work outside of normal business hours is expected.
- On-call availability 24/7, with the ability to be reached via cell phone coverage, is required to address any urgent issues that may arise.
- Work remotely and ability to travel up to 25% of the time to the company's sites

**A LITTLE MORE ABOUT US**

WHO ARE WE?

Saint-Gobain, one of the world’s largest building materials companies and manufacturer of innovative material solutions, helps create great living spaces by combining comfort and sustainability. For more than three-and-a-half centuries, Saint-Gobain has been enhancing the wellbeing of people everywhere, whether it’s by addressing climate change, delivering true sustainable development, advancing the information revolution, participating in medical breakthroughs or playing a vital role in space exploration. Focusing on the intersection of people, innovation and purpose, Saint-Gobain helps to address

  • Manufacturing Maintenance Technician

    5 months ago

    Woodbridge, Canada North Star Windows & Doors Full time

    **Manufacturing Maintenance Technician** **North Star Woodbridge **(20 Can-Ar Gate, Woodbridge, ON L4H 5A2) **Shift/Hours**:Monday - Friday 6:00AM-2:30PM *Shift flexibility required* **(*Note - this role will likely only require 40- hr/week; additional hours/OT not typically available).** **Starting Wage**:To be determined, based on experience. **Who We...

  • Maintenance Technician

    1 month ago

    Woodbridge, Canada IKON Complete Inc, Full time $30 - $35

    IKON Complete Inc. is a Recruitment & Search Firm specializing in identifying, & sourcing top performers for our clientele. Our clients include industry-leading organizations who partner with us to be an extension of their HR & Recruitment function. Position: Maintenance TechnicianLocation: Vaughan, ONPay Rate: $30.00 - $35.00 per hourIndustry:...

  • Field Services Technician

    5 months ago

    Woodbridge, Canada Civica Infrastructure Inc Full time

    Civica Infrastructure Inc. (Civica) is a municipal water resources engineering consulting company located in Vaughan, Ontario. We provide consulting services to both private and public sectors for storm and sanitary sewer capacity assessment and optimization. We are looking for a **Field Services Technician (Co-op)** to join the Field Operations team during...

  • Technician

    4 months ago

    Woodbridge, Canada McLaren Toronto Full time

    Technician McLaren Toronto, Woodbridge, ON L4L 8R1 Here at McLaren Toronto, our passion for automotive comes to life with the vehicles we service. Our team of high-performing technicians plays an integral role in our business; efficiently ensuring our customer vehicles are safe and at peak performance - allowing us to fulfill our mission of earning...

  • Maintenance Technician

    5 months ago

    Woodbridge, Canada North Star Windows & Doors Full time

    **Maintenance Technician** **North Star Woodbridge **(20 Can-Ar Gate, Woodbridge, ON L4H 5A2) **Shift/Hours**:Monday - Friday 6:00AM-2:30PM *Shift flexibility required* **(*Note - this role will likely only require 40- hr/week; additional hours/OT not typically available).** **Starting Wage**:To be determined, based on experience. **Who We Are** Since...

  • Field Services Technician

    5 months ago

    Woodbridge, Canada Civica Infrastructure Inc Full time

    At Civica, we are a team of high-performance individuals. Above all, we seek to grow with like-minded people who will be a great fit. Join us if you share our core values: - Clients: Our client’s success is our success - People: Treating others with dignity and honor is how we value people - Dependability: We own our impact and have each other’s back -...

  • Field Services Technician

    5 months ago

    Woodbridge, Canada Civica Infrastructure Inc Full time

    At Civica, we are a team of high-performance individuals. Above all, we seek to grow with like-minded people who will be a great fit. Join us if you share our core values: - Clients: Our client’s success is our success - People: Treating others with dignity and honor is how we value people - Dependability: We own our impact and have each other’s back -...

  • Field Services Technician

    5 months ago

    Woodbridge, Canada Civica Infrastructure Inc Full time

    At Civica, we are a team of high-performance individuals. Above all, we seek to grow with like-minded people who will be a great fit. Join us if you share our core values: - Clients: Our client’s success is our success - People: Treating others with dignity and honor is how we value people - Dependability: We own our impact and have each other’s back -...

  • Maintenance Technician

    5 months ago

    Woodbridge, Canada North Star Windows & Doors Full time

    Maintenance Technician North Star Woodbridge (20 Can-Ar Gate, Woodbridge, ON L4H 5A2) Shift/Hours: Monday - Friday 6:00AM-2:30PM Shift flexibility required ( Note - this role will likely only require 40- hr/week; additional hours/OT not typically available). Starting Wage: To be determined, based on experience. Who We Are Since 1985 North Star has been...

  • Asset Manager, Operations and Infrastructure

    4 months ago

    Woodbridge, Canada 407 ETR Full time

    Position Summary: The Asset Manager, Operations and Infrastructure is responsible for developing and implementing asset management principles and practices within the Highway Operations and Tolling Department. This role oversees the processes for collecting, analyzing, and reporting data to support complex, risk-based decision - making using established...

  • Maintenance Technician

    5 months ago

    Woodbridge, Canada Ply Gem Canada Full time

    **Maintenance Technician** **North Star Windows & Doors - Woodbridge** **Straight Days; 6AM to 2:30PM- Weekdays; available to work Overtime & Weekends, as needed** **Starting Wage Range is provided, however is negotiable and based on Experience** **Who We Are** If you’ve ever worked with one of our industry leading brand teams, then you already know...

  • Wood Working Technician

    4 months ago

    Woodbridge, Canada Corona Architectural Windows and Doors Full time

    With over 25 years of experience, Corona Architectural Windows & Doors Inc. has become a leader in the art of custom manufacturing. We are looking to add a wood working technician to our team of professionals. The wood working technician would be responsible for producing products, such as trim, interior curved casing, and transoms using specialized tools....

  • Electronic Service Technician

    5 months ago

    Woodbridge, Canada Moon Machinery Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 5 years or more - Mechanical engineering/mechanical technology/technician - Electrical/electronics drafting and electrical/electronics CAD/CADD **Asset languages**: - Russian - Ukrainian **Work setting**: - Service **Level of...

  • Manufacturing Associate

    3 weeks ago

    Woodbridge, Ontario, Canada GoWwork] Full time

    Job Opportunity in Aluminium Cable ManufacturingWe are seeking a strong and reliable individual to join our client's team in Bolton. The company specializes in the production of aluminium cables and is located at Loring Dr.The ideal candidate will have a valid Work Permit, PR, or citizenship. The job duties involve working in a manufacturing environment, and...

  • Manufacturing Associate

    2 weeks ago

    Woodbridge, Ontario, Canada GoWwork] Full time

    Job Opportunity in Aluminium Cable ManufacturingWe are seeking a strong and reliable individual to join our client's team in Bolton. The company specializes in the production of aluminium cables and is located at Loring Dr.The ideal candidate will have a valid Work Permit, PR, or citizenship. The job duties involve working in a manufacturing environment, and...

  • Maintenance Technician

    4 weeks ago

    Woodbridge, Ontario, Canada IKON Complete Inc, Full time

    Maintenance Technician Job DescriptionIKON Complete Inc. is a recruitment and search firm that specializes in identifying and sourcing top performers for our clients. Our clients include industry-leading organizations that partner with us to extend their HR and recruitment function.Job SummaryWe are seeking a skilled Maintenance Technician to join our team....

  • Maintenance Technician

    4 weeks ago

    Woodbridge, Ontario, Canada IKON Complete Inc, Full time

    Maintenance Technician Job DescriptionIKON Complete Inc. is a recruitment and search firm that specializes in identifying and sourcing top performers for our clients. Our clients include industry-leading organizations that partner with us to extend their HR and recruitment function.Job SummaryWe are seeking a skilled Maintenance Technician to join our team....

  • Painter - Manufacturing

    4 months ago

    Woodbridge, Canada North Star Windows & Doors Full time

    **PAINTER ~ $23/Hour** **Pay starts at $23/hr** **Straight Days; 6AM to 2:30PM- Weekdays** **Available to work Overtime/Weekends as needed** **Who We Are** Since 1985 North Star has been an industry leader in manufacturing attractive and energy-efficient vinyl windows and patio doors. Whether building a new home or upgrading to today’s standards,...

  • Webber - Patrol Maintenance Technician

    5 months ago

    Woodbridge, Canada WEBBER INFRASTRUCTURE MANAGEMENT CANADA Full time

    **About us**: Founded in 1963, Webber is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community.Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports...

  • Maintenance Technician Iii

    2 months ago

    Woodbridge, Canada Fedex Canada Full time

    The Maintenance Technician III supports the FedEx industrial maintenance of material handling to complete preventative and predictive maintenance and repair of material handling systems. Will utilize prescribed processes as they relate to mechanical power transmission, electrical, PLC/controls, welding/fabrication and other industrial maintenance related...