Site Security Supervisor

2 months ago

Vancouver, Canada Paladin Security Full time

Site Security Supervisor - Small Hospital in Vancouver

Reporting to the Area Security Lead, the Site Supervisor is responsible for site security operations, and the supervision and direction of all Healthcare Security Officers assigned to the site, including training and site orientation of all new officers.

**Shifts**:Monday-Friday, 0630hrs - 1430hrs
**Pay**:$25.41/hour

**Responsibilities**:

- Supervise the security officers assigned to the site and act as a resource for security issues in accordance with Paladin, client and regulatory requirements. Ensure adherence of guidelines and standards for security staff.
- Conduct site orientation and training of new officers, ensuring site orientation packages and officer review tests are completed within the allotted training period.
- Monitor and document performance of officers, providing mentorship and coaching as required.
- Supervise and assist all regular officers with responsibilities delegated to them.
- Maintain site and training schedules, ensuring that all shifts are covered. Maintain and update WinTeam regularly. Arrange coverage for any open shifts due to vacations, last-minute book-offs, medical emergencies, etc.
- Conduct investigations and perform appropriate follow-ups when incidents occur as required.
- Ensure all reports are completed, and each officer submits complete and accurate reports. Follow up with inaccuracies or omissions.
- Perform site patrols and desk duty, complete reports, and respond to all necessary calls.
- Compile monthly deliverables, documenting site activities for remittance to the client.
- Schedule and conduct regular panic alarm system tests, fire drills and security education sessions without fail, and maintain records. Prepare incident reports and other safety and security incident documentation.
- Remain on-call for escalated site issues or incidents.
- Other duties as required to meet operational needs.

**Requirements**:

- Minimum of one year of security experience, or a combination of experience and relevant education.
- Must currently hold an Occupational First Aid (OFA) Level 2 certificate and be willing to complete re-certification as required.
- Must have successfully completed all healthcare security training or be willing to complete this training.
- Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy.
- Strong leadership, delegation, and supervision.
- Excellent problem-solving, organizational, and planning.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Working knowledge of SSIRS and WinTeam is considered an asset.
- Effective and professional communication, both written and verbal, including presentations to groups.
- Professionalism in all situations, utilizing interpersonal skills and client service.
- Ability to function effectively in a highly dynamic environment.
- Physical ability to perform the duties of the position.

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