Loss Prevention Administrator

5 months ago

Richmond, Canada London Drugs Limited Full time

Not just a job

a community

a partnership

a team

You’ll experience them all at London Drugs. As one of Canada’s most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team Our state-of-the-art Loss Prevention Department currently has the following opportunity in our Richmond, BC Head Office:
**Loss Prevention Administrator**

The Loss Prevention Administrator is a member of the loss prevention team whose role is to perform confidential administrative duties in support of the Loss Prevention Management and Administrative Assistant.

The Loss Prevention Administrator supports our mission of protecting people, assets, and information by ensuring effective and efficient clerical support for administrative functions in the Head Office Loss Prevention team, while ensuring our policies and any regulatory requirements are followed.

**Roles and Responsibilities**:

- Provide clerical and administrative support for the Loss Prevention department in accordance with standard operating procedures and process.
- Answer and direct Loss Prevention inquiries by phone, systems, or in person.
- Greet and escort visitors to the Loss Prevention Department, and when required general head office visitors.
- Process mail, fax and courier packages, incoming and outgoing, take and communicate messages.
- Maintain and update files and filing systems.
- Write letters and memos.
- Order and maintain supplies.
- Assist Administrative Assistant with processing of purchase orders and liaise with Loss Prevention vendors.
- Record LP Vendor invoices into finance systems; liaise with the Finance department.
- Record Use of Force and regulatory reports into filing system.
- Take messages and document duty board, sick days, leave for LP Management and Coordinators.
- Assist LP Administrative Assistant with booking appointments & managing calendars.
- Compile data and reports to be distributed to Loss Prevention Management.
- Assist LP Administrative Assistant in marking quizzes and record keeping for LD Basic Security Training school.
- Record regulatory documents; Security Worker Licenses, BST & AST Certificates.
- Carry keys, access cards, codes to attend and open select locations when required.
- Additional duties and tasks as reasonably assigned.
- Demonstrate good interpersonal skills when dealing with customers, staff & management.
- Highly organized and able to multitask effectively and work under changing priorities.
- Good communication skills, both written and verbal, within a team environment.
- Isolate and solve problems.
- Strong administrative skills.
- Ability to handle confidential/sensitive information in a mature and responsible manner.
- Excellent time management, negotiation, and conflict resolution skills.
- Must possess strong listening skills.
- Shows a high degree of productivity and is task oriented

**Education and Knowledge**:

- Understanding of office function, etiquette, equipment, and systems.
- Some formal written communication experience/training.
- Experience (work/academic) in the retail industry or in office administration.
- Loss Prevention or related security industry experience is an asset.
- Provincially recognized security training (Basic Security Training) an asset.
- If specified by Provincial Regulation, a valid Provincial Security Worker’s License may be required prior to training.
- Basic typing and word processing skills (40 wpm)

London Drugs offers advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:

- Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
- Employee Discount Program (Sharing our success)
- Employee Recognition Program (Tangible rewards for great work)
- Company matched RRSPs (Helping you plan for your future)
- Ongoing In-House Training & Education Courses (Lifelong learning)
- Employee Family Assistance Program (Free confidential counseling)
- Community Involvement (Giving back to our communities)
- If you are a well-organized, self-motivated, individual who has a positive attitude and a commitment to achieving Company objectives, then we have the opportunity for you to excel

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

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