Manager
6 months ago
**About Ottawa-Carleton Lifeskills Inc. (OCL)**
OCL has been at the forefront of caring for adults with developmental disabilities, providing compassionate residential and day support services. At the heart of our organization is a commitment to empowering individuals to lead independent, enriched lives through personalized care and community engagement. With over 30 years of experience, OCL offers a range of programs, including Residential Homes, Home Share, Supported-Independent Living (SIL), and a Day Support Program.
At OCL, we believe in holistic care that goes beyond meeting basic needs. We work collaboratively with families, ensuring that each individual receives personalized care and support. Our commitment extends to providing encouragement and opportunities that promote self-development, enabling interdependent relationships within the Ottawa community. We actively participate in community initiatives to promote inclusion and awareness. OCL facilitates events, workshops, and activities that encourage social integration and understanding, fostering a sense of belonging for everyone involved.
As a non-profit organization, OCL understands the importance of financial sustainability. We work in partnership with generous donors, civic-minded corporations, and the Province of Ontario to secure the resources needed to continue providing high-quality care and support services.
**Position Overview**
OCL is not just an organization; it's a community of incredible individuals. Our programs and services are made meaningful by the remarkable people who use them and the dedicated staff members who bring passion and expertise to their roles. We are currently seeking an experienced and results-driven Manager to oversee operations, reporting directly to the Director of Operations.
As the Manager you will play a pivotal role in the successful implementation of all services, with a focus on meeting the physical, emotional, social, and health and safety needs of the individuals we support. You will be accountable for ensuring that the services provided align with the unique needs of each individual, fostering a supportive and inclusive environment.
**What you will do**
Under the direction of the Director of Operations or designate, the Manager is responsible and accountable for:
- The safety, security, welfare and quality of life of the individuals we support.
- The smooth and efficient operation of the program(s) assigned.
- Fostering positive professional relationships with the individuals we support, employees, families, and members of the community.
- Ensuring program(s) meet or exceed the requirements of all pertinent local, provincial and federal legislation, MCSS requirements and OCL policies, procedures, guidelines, etc.
**What you need to succeed**
- Experience or qualifications in the development, monitoring, and coordinating of individuals’/participants’ programs - Individual Service Plan (ISP), (Annual Person-Centered Reviews).
- Individual-focused; committed to improving quality of life, individual and family rights and community participation. (person centered approaches)
- Demonstrated maturity, sound judgment, and understanding of the roles and responsibilities of a Manager.
- Demonstrated leadership and teamwork, a positive attitude, creative, personable, enthusiastic, excellent problem-solving, ability to think outside the box, change agent, program development.
- Leads by example. Highly reliable, excellent organization, planning, time management and follow-through, ability to multi-task, excellent communication skills (written and oral).
- Full availability - this position requires flexible hours, On-Call availability, emergency or crisis response, covering any and all programs, and required attendance at some functions within or outside OCL.
- Fully function with Microsoft Office 365.
- Knowledge and experience in principles, practices, trends, and research related to diversity, equity, and inclusion is an asset.
**Education and experience**
- **Academic Qualifications**:A minimum of a Bachelor’s degree in developmental services or a related social sciences field is required.
- **Preferred Experience**:Previous management experience, especially within a non-profit agency supporting individuals with developmental disabilities, is considered a valuable asset.
**What you need to know and have**
- **Clearance Requirements**: Clear Police Records Check for the Vulnerable sector.
- **Driving Qualifications**:Valid Driver’s License (Ontario G, note G2 not accepted) and Proof of an insurable driving record.
- **Language Proficiency**:English fluency in understanding, speaking, and writing.
- **Health and Safety**: Able to perform lifts and physical restraints. Standard First Aid/CPR certification prior to the start date. Completion of an OCL health/immunization assessment form prior to the start date. Full COVID-19 vaccination in accordance with OCL policy.
- **Preferred Qualifications
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