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Customer Service Representative

1 month ago

Oshawa, Canada Velcan Forest Products Full time

We are looking to fill and full time permanent position for a Data Entry Clerk at Velcan Forest Products

Duties
- Answer phone calls and assisting customers
- Barcode/File/Record Orders and Supporting Documents
- Daily Scanning and file transferring
- Navigate various vendor website portals for information to process orders
- Transfer data from paper formats into computer files or database systems using keyboards or optical scanners
- Type in data provided directly from customers
- Verify data by comparing it to sourced documents
- Update existing data
- Retrieve data from the database or electronic files as requested
- Sort and organize paperwork after entering data
- Assist Other Area's as needed

Skill and Requirements
- Fast typing skills
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Working knowledge of office equipment and computers
- Good understanding of English both oral and written as well as customer service skills
- Great attention to detail
- High school degree or equivalent
- Must have own transportation - Public transit is available

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift

Supplemental pay types:

- Overtime pay

Work Location: In person

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