Service & Sales Administrator: Part-time

7 days ago


Burnaby, Canada Netdigix Systems Inc Full time

**Join the Netdigix Team: "Supportive team environment, great Company Culture and Competitive Compensation package"**

**NETDIGIX SYSTEMS**, is recognized as an industry leader in IT Managed Services, Cloud Hosting and IT Project Consulting in Vancouver and the Lower Mainland. With an ever growing clientele we are looking for a part-time Service & Sales Administrator to join our team.

**The Role**:
As a part-time Service Coordinator Assistant, you will be primarily responsible for handling the day-to-day administrative needs of the company, creating incident and problem support tickets, and ensuring client satisfaction.

**Your success will be achieved by**:

- Being the first point of contact on customer and technical service incident tickets
- Creating Incident and Problem Support tickets
- Interacting directly with our clients, vendors and technical teams ensuring client satisfaction
- Handling Agreement audits and Procurement tracking
- Creating quotes on sales orders to track products and labour, following up with clients on quotes
- Managing additional activities as assigned

**Who you are**:

- Excellent Team Player
- A passion for outstanding Customer Service
- Comfortable with technology especially Microsoft Windows environment
- Strong communications skills to include written/oral English
- Good understanding of Microsoft products (Excel, Word, PowerPoint)
- Effective coordination, follow-up and time management skills
- Ability to be adaptable, flexible, multi-task and perform routine based tasks
- A positive personality and attitude, and an eagerness to learn and improve
- High school diploma
- In Office Role, this is not a hybrid or remote position.
- Part-time: Flexible hours (12-20 Hours/week) (3-5 Days) within business hours Monday-Friday (9:00am - 5:00 pm)

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