Manager, Environmental Services

4 weeks ago


Toronto, Canada North York General Hospital Full time

Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first
- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing At North York General, our team is making a world of difference.
Position Summary
Manager, Environmental Services
The Manager, Environmental Services is accountable to the Director, Facilities and Support Services for managing and directing the activities and quality of Environmental Services and Facility Operations for Seniors’ Health Centre (SHC); ensuring the services are delivered compliance with all codes, standards, regulations, laws, and bylaws applicable to Long-Term Care Homes as well as North York General Hospital and Accreditation standards. All roles are essential in providing a safe and healthy environment for residents, staff, physicians, volunteers and others by ensuring that health and safety policies are followed.
On a practical level, you will

Responsible for Compliance of All Life Safety Systems, emergency preparedness procedures at SHC based on what is provided by the Fire and Life Safety Officer who is responsible for the coordination of all aspects of fire safety, prevention, and related emergency preparedness programs for all NYGH sites including Seniors Health Centre

Standardized Maintenance program; Preventive and Demand Maintenance, capital replacement at SHC

Manage the Housekeeping and Laundry services, including policies and procedures compliance with MOHLTC requirements at SHC

Quality Improvement and Risk Management of environmental services at SHC

Human Resources Management of environmental services at SHC

Human Resources Management of environmental services staff at SHC includes hiring, coaching/leading, performance management and termination in coordination with Human Resources

Establishes and maintains an effective quality and risk management system to ensure legislative regulations and standards are met

Ensures that all Fire Safety Inspections are completed & oversees scheduling, completion and follow up to all fire drills

Ensures high standards in completing outside work such as gardening, cutting grass, maintaining patio areas, removing snow and sanding or salting as required

Develop and sustain operational plans for the effective operation of the housekeeping, laundry and maintenance department

Departmental leadership, planning, human resources, budgeting and coordinating activities.

Maintenance of legislated records relating to areas of responsibility

Development and implementation of departmental standards, policies, procedures and guidelines.

Ensuring compliance with established service standards.

Implementing a quality improvement program.

Monitoring and continuously enhancing staff performance.

Monitor and evaluate staffing patterns and work schedules in accordance with the annual budget and with Collective Bargaining Agreements

Ability to provide educational training sessions to staffing compliment

**Qualifications**:
A post-secondary degree or diploma

knowledge of evidence-based practices and prevailing practices relating to housekeeping, laundry, and maintenance

Computer skills including Excel/Word/Outlook

Long-term Care experience is preferred

A minimum of three years’ experience in a managerial capacity

Knowledge of evidence-based practices and prevailing practices relating to housekeeping, laundry, and maintenance systems operating under the LTC Act regulations

Successful completion Fire Safety Planning Training for Owners and Operators is required

Fundamental knowledge of infection prevention and control is required

Core certification under the Occupational Health and Safety Act is required

Engineering or trades background preferred

Quality Improvement experience or training is preferred

Health and Safety Certification (Level 1 and 2) and WHMIS training to ensure WHMIS labeling and MSDS sheets are maintained and up to date for all three departments

Understanding of budget/payroll and scheduling

Proven customer service skills

Excellent interpersonal and problem solving skills

Able to work in a fast paced changing environment

Must be adaptable and flexible

Excellent written and oral communication skills
What We Offer
Working at NYGH means working with a dynamic team of fellow hea



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