Bilingual Payroll Solutions Specialist

1 month ago


Burnaby, Canada Rise People Inc. Full time

**Rise to the challenge**

Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits, recruitment, onboarding, and more.

At Rise, we’re changing how work happens and how people work. We’d love for you to join us and experience. the most positive, challenging, and transformative experience of your career.

**About the role**

You’ll be working with our clients, including CFOs, directors, and administrators, to help resolve their issues and see them through to resolution in both official languages. Your goal is to provide an effortless experience for our clients. As an expert of the Rise products and the voice of the client, you’ll be passing on feedback to the Rise team on how to continually improve our solutions and service offering.

With your keen eye for detail and payroll experience, you’ll identify patterns on the types of issues and requests from our clients and use that towards driving efficiencies within the Rise Client Support ecosystem. You will help us constantly improve by proactively identifying items which we can improve upon and then help us implement your ideas. You have high integrity and good judgement. You work well under pressure and tight timelines. You bring energy and enthusiasm to everything you do. And you are passionate about the future of work.

**The day-to-day**
- Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved.
- Act as the initial point of contact for all system related concerns from clients.
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware
- Maintain a working log detailing all required system updates, as well as the date of completion.
- Attend virtual “in-person” meetings with clients to analyze, troubleshoot and diagnose software problems.

**About you**
- 1-3 years of relevant experience in a customer focused position involving technical knowledge of a company' s products and services
- Professional interpersonal skills are essential when communicating with customers and clients.
- Independent and able to prioritize and manage several milestones and tasks efficiently.
- Excellent writing and verbal communication skills in both French and English.
- Industry-specific certification or experience in payroll, finance, or HR may be required.
- Flexible and thrives in a high-paced working environment.
- Strong analytical, organizational and problem-solving skills.
- Accept constructive criticism and customer feedback regarding their experience with software or support services.
- Comfortable working in and assisting others through company help desk software, such as Zoho or Zendesk, in addition to other remote access desktop programs.
- Experience in teaching or training in technology is a strong asset.
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
- Willingness to "roll up your sleeves" and assist wherever, whenever and whatever is needed.

**What Rise offers**
- Rise is all about creating a positive company culture, both for our clients and our employees. We believe that happiness isn’t the cause of employee engagement, it’s the result.
- Employees in our Quebec region work from home full time.
- Rise believes that time off is just as important as time spent. We offer 3 weeks of paid vacation, flexible personal wellness days, as well as one day off for your birthday and your work anniversary.
- We support your growth with a personal $1000 learning and development budget to take courses, attend conferences, webinars, you name it
- We offer no-wait benefits. This means that starting your first day, you have access to our comprehensive benefits package which includes dental, eye care, and $2000 in counselling coverage, among many other great health benefits.

At Rise, we care more about where you’re headed, not where you’ve been. We encourage people of all ages, backgrounds, identities, and orientations to apply.


  • Payroll Specialist

    1 month ago


    Burnaby, BC, Canada Insight Global Full time

    6 month contract to hire 3 days per week onsite in Burnaby BC/Etobicoke ON/Montreal QC Required Skills & Experience - 3-5 years of Canadian payroll experience minimum - PCP certification - End-end payroll management of complex, unionized and cross-provincial payrolls - Can demonstrate the ability to resolve complex problems - Able to be onsite 3x a week ...


  • Burnaby, Canada Rise People Inc. Full time

    **Rise to the challenge** Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits,...


  • Burnaby, Canada Payroll Guardian International Inc. (PGi) Full time

    **Responsibilities** Undertake research to identify legislative updates impacting payroll compliance Provide timely risk/impact assessment of the changes Define the different calculation formulas in the system and ensure a thorough test to confirm the correctness of the calculations based on the laws of each country. Test and verify the reports...

  • Payroll Specialist

    1 day ago


    Burnaby, Canada ADP Full time

    **ADP is hiring a Payroll Specialist** *** - _Are you looking to grow your career_ _in a stable, dynamic environment with plenty of opportunities to progress?_ - _Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?_ - _Are you looking to be yourself_ _in a culture that values equity, inclusion, and...

  • Payroll Specialist

    1 day ago


    Burnaby, Canada Kandor Management Corporation Full time

    Kandor Management is a BC owned and operated security and facility services company operating throughout Canada. We believe delivering service that exceeds every expectation starts by employing the very best people. We train them well, treat them well and it’s reflected in their attitude and performance. We enjoy our work, and it shows in everything we do....


  • Burnaby, BC, Canada Insight Global Full time

    6 month contract to hire 3 days per week onsite in Burnaby BC/Etobicoke ON/Montreal QC 3-5 years of Canadian payroll experience minimum - End-end payroll management of complex, unionized and cross-provincial payrolls - Bilingual (French/English) Insight Global is looking for a Payroll Specialist to join a leading HCM/Payroll company for a full-time...

  • Payroll Specialist

    4 days ago


    Burnaby, British Columbia, Canada TEEMA Full time

    Job Title: Payroll SpecialistJob ID: SD Location: Burnaby, BCOverview:Reporting to the Manager-Payroll, the Payroll Specialist is responsible for customer service excellence, payroll processing for union and non-union team members, partnering with internal stakeholders and supporting month-end and year-end processes. What you will be doing:Payroll Processing...


  • Burnaby, Canada G&F Financial Group Full time

    About Beem Beem Credit Union, founded by Gulf & Fraser and Interior Savings, is the second largest provincially regulated credit union in BC with approximately $ billion in total assets under administration. , Beem employees work to serve over , members who live and work across the province. The credit union offers personal and commercial banking and a...

  • Payroll Specialist

    5 days ago


    Burnaby, BC, Canada ADP Full time

    ADP is hiring a Payroll Specialist   Are you looking to grow your career   in a stable, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself   in a culture that values equity, inclusion, and...

  • Payroll Specialist

    1 month ago


    Burnaby, Canada Kandor Management Corporation Full time

    **Kandor Management Corporation** is a leading security and facility maintenance firm in the Lower Mainland offering a refreshingly positive approach to a broad spectrum of custodian, facility management services and skilled trades. We are currently seeking a professional, experienced Payroll Lead to provide accounting/finance support to the Accounting/...

  • Payroll Specialist

    2 days ago


    Burnaby, Canada ADP Full time

    **_ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM._** - ADP is hiring an experienced...

  • Payroll Specialist

    1 day ago


    Burnaby, Canada ADP Full time

    **_ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM._** - ADP is hiring an experienced...


  • Burnaby, BC, Canada Residential Sales Specialist Full time

    Volunteer Experience · Work Experience · Work & Career RESIDENTIAL SALES SPECIALIST JOB DESCRIPTION Term: Full time, 40 hours/Per Week LX Hausys is an international building and decorative material company who have been in operation for over 70 years. We provide a variety of solutions that can revitalize a space through its business in the fields of...


  • Burnaby, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.** **At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort...

  • Payroll Administrator

    2 weeks ago


    Burnaby, Canada Robert Half Full time

    There is an excellent Payroll Administrator job opportunity open with Robert Half, for candidates who have excellent interpersonal and communication skills, know how to effectively problem solve, and possess a solid knowledge of Microsoft Office software. This Payroll Administrator opportunity is located in Vancouver, British Columbia and is a short-term...

  • Payroll Administrator

    1 month ago


    Burnaby, Canada Houle Electric Limited Full time

    A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects. **About...


  • Burnaby, Canada Canterbury Coffee Corporation Full time

    Are you a detail-oriented and experienced Payroll and Benefits Administrator looking for a dynamic opportunity to showcase your skills? - ** Canterbury Coffee Corporation is seeking a Payroll and Benefits Administrator to join our team and take on a key role in administering our payroll and benefit programs. If you have a proven track record of working with...


  • Burnaby, Canada Vitacore Industries Full time

    **About Vitacore** Vitacore Industries has always had the protection of our healthcare workers and the planet in mind when innovating the best of technology to everything we do. Founded in 2020 at the start of the pandemic, Vitacore’s team of scientists, engineers, and business leaders set out on a mission to help frontline healthcare workers stay safe....


  • Burnaby, Canada Hoskin Scientific Inc Full time

    We are looking for a detail-oriented account payable specialist to control and monitor our expenses. You will be processing payments, verifying invoices, and performing account reconciliations. To ensure success as an accounts payable specialist, you should exhibit sound knowledge of best practices in accounting and experience in a similar role. An...

  • IT Specialist

    1 month ago


    Burnaby, Canada Rise People Inc. Full time

    **Rise to the challenge** Rise is Canada’s complete people management solution that gives employers everything they need to build loyal and productive teams—all in one place. We collaborate and co-create to build solutions that completely change how companies of all shapes and sizes manage their payroll, scheduling, time tracking, group benefits,...