Service Advisor
5 days ago
The Service Advisor is responsible for accurately identifying and verifying a customer’s needs, and providing professional, courteous, and positive customer service. The role must be able to effectively communicate to the customers the accurate cost of services and parts and the time of completion. The Service Advisor must keep up to date on new and used vehicle warranty repairs and how to administer them according to the manufacturer warranty guidelines.
**RESPONSIBILITIES**
- Meet and greet service customers promptly in a professional and courteous manner
- Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs
- Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements
- Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers
- Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services
- Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines
- Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up
- Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors
**REQUIREMENTS**
- Two or more years of previous experience as a service advisor
- Experience in handling multiple priorities in a fast-paced environment
- Outstanding communication skills in both verbal and written
- ADP Dealer Services Experience a plus
- A desire to work in a commission, performance-based, environment
- Great attitude with a high-energy personality
- Excellent customer service skills
- Professional appearance and work ethic
- Ability to work well in a process driven environment
- High School diploma or equivalent
- Valid driver’s license in the Province of [name]
**COMPENSATION & BENEFITS**
In addition to competitive pay, we offer our employees:
- Group Health & Dental
- Life and Disability Insurance
- Paid vacation
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
- **PAY BASED ON EXPERIENCE**
**Job Types**: Full-time, Permanent
Pay: $2,500.00 per month
Additional pay:
- Commission pay
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Licence/Certification:
- Driving Licence (required)
Work Location: In person
-
Service Advisor
2 months ago
Airdrie, Canada Airdrie Dodge Full timeThe Service Advisor is responsible for accurately identifying and verifying a customer’s needs, and providing professional, courteous, and positive customer service. The role must be able to effectively communicate to the customers the accurate cost of services and parts and the time of completion. The Service Advisor must keep up to date on new and used...
-
Automotive Service Advisor
6 months ago
Airdrie, Canada Airdrie Chrysler Dodge Jeep Ram Full time**Service Advisor** **Airdrie Chrysler, Dodge, Jeep, Ram** **Airdrie,AB** We are looking fora **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! **Airdrie Chrysler** is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service...
-
Automotive Service Advisor
2 months ago
Airdrie, Canada Brockway's Automotive Full time**Overview** We are seeking a motivated and customer-focused Automotive Service Advisor to join our dynamic team. In this role, you will serve as the primary point of contact for customers seeking automotive repair and maintenance services. Your expertise in automotive knowledge combined with exceptional customer service skills will ensure a seamless...
-
RV - Service Advisor
3 weeks ago
Airdrie, Canada Traveland RV Canada Full timeService Advisor – Recreational VehiclesIf you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally...
-
Rv - Service Advisor
3 weeks ago
Airdrie, Canada Traveland RV Canada Full time**Service Advisor - Recreational Vehicles** **Responsibilities**: - Attitude is everything—greet service department customers promptly and courteously - Listen to each customer and clearly articulate repair needs to techs - Upsell recommended/additional services using low pressure, high integrity methods - Provide accurate estimates of repair/maintenance...
-
Automotive Service Advisor
6 months ago
Airdrie, Canada Canadian Tire Full timeAre you ready to join Canada’s most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...
-
Wellness Advisor
2 weeks ago
Airdrie, Canada Nutters Everyday Naturals Full timeNutters Everyday Naturals is seeking passionate, driven and dedicated Wellness Advisors to join our team. As a Wellness Advisor, you will be responsible for providing exceptional customer service and promoting our high-quality wellness products to our customers. We are looking for individuals who are passionate about the wellness industry and enjoy working...
-
Service Advisor
5 months ago
Airdrie, Canada MatrixHR Full timeMatrixHR is currently looking to recruit for a Service Advisor for a company located just outside of Calgary AB. ** **This position is crucial for the highest customer satisfaction and is responsible for the booking, receipt and flow of all incoming work, communicating with customers and with all other internal departments. Pay Rate: $23 - $28 depending on...
-
Service Advisor
2 weeks ago
Airdrie, Alberta, Canada Traveland RV Canada Full timeWe are seeking an exceptional Service Advisor to join our team at Traveland RV Supercentres, one of Canada's largest RV dealers. The successful candidate will have a passion for recreational vehicles and excellent communication skills.Key ResponsibilitiesGreet customers promptly and courteously, providing a positive first impression of our dealership.Listen...
-
Client Solutions Advisor
6 months ago
Airdrie, Canada Scotiabank Full timeRequisition ID: 196027 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Sales Representative (Client Solutions Advisor)** We are actively recruiting experienced Sales Representatives (Client Solutions Advisors) in Airdrie, AB! **Job Overview**: As a Sales Representatives (Client Solutions Advisors)...
-
RV Service Advisor
2 weeks ago
Airdrie, Alberta, Canada Traveland RV Canada Full time**About Us:** Traveland RV Canada is a leading dealership in the RV industry, dedicated to providing exceptional service and quality products to our customers.We are currently seeking a highly skilled and customer-focused RV Service Advisor to join our team. This is a fantastic opportunity for an individual who is passionate about delivering outstanding...
-
Quality Advisor
1 month ago
Airdrie, Canada TransCanada Turbines Full timeTransCanada Turbines (TCT) is the sole authorized overhaul, repair and maintenance service provider for Siemens Energy and General Electric (GE) aeroderivative industrial gas turbines, serving an expanding international client base. TCT’s key strength is our people, who offer quality and flexibility that only an independent organization can provide. We...
-
Everyday Banking Advisor 1
1 month ago
Airdrie, Canada ATB Financial Full timeAt ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...
-
Small Business Advisor
4 weeks ago
Airdrie, Canada Scotiabank Full timeTitle: Small Business Advisor - Sierra Springs Branch Requisition ID: 209821Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What you’ll be doing… Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch...
-
Small Business Advisor
4 weeks ago
Airdrie, Canada Scotiabank Full timeTitle: Small Business Advisor - Sierra Springs BranchRequisition ID: 209821Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleWhat you’ll be doing…Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch...
-
Client Solutions Advisor Trainee
3 months ago
Airdrie, Canada Scotiabank Full timeRequisition ID: 206439 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Sales Representative (Client Solutions Advisor)** We are actively recruiting experienced Sales Representatives (Client Solutions Advisors) - no previous banking experience required! **Job Overview**: As a Sales Representatives...
-
Small Business Advisor
1 month ago
Airdrie, Canada Scotiabank Full timeRequisition ID: 209821 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional...
-
Field Safety Advisor
5 months ago
Airdrie, Canada Techmation Electric & Controls Full timeTechmation Electric & Controls Ltd is currently hiring a motivated and committed Safety Advisor for our Airdrie branch. This is a field position, therefore travel will be required. Candidates must have a minimum of 5 year’s experience working within the construction industry. Techmation works on a variety of industrial oil and gas construction...
-
Everyday Banking Advisor 3
1 month ago
Airdrie, Canada ATB Financial Full timeAt ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...
-
RV Service Technician Liaison
3 weeks ago
Airdrie, Alberta, Canada Traveland RV Canada Full timeJob Title: RV Service AdvisorWe are seeking an exceptional Service Advisor to join our team at Traveland RV Supercentres. As an RV Service Advisor, you will play a vital role in ensuring our customers receive the best possible service experience. If you have a passion for recreational vehicles and enjoy working with people, we encourage you to apply for this...