Agent, Cardholder Care

2 months ago


Surrey, Canada Vancouver City Savings Credit Union Full time

Vancity is the largest private sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada. Come join our team of 2,600 diverse individuals and access competitive rewards & benefits, all while knowing you are a part of a greater movement.

**The Role: Cardholder Care Agent**
- Full-Time Permanent, fully flexible (must be available 7 days a week, including overnights)
- Work from home (remote)
- Required Paid 5 weeks full-time training
- Projected Start date: March 2023

**A typical day would involve**:

- Achieve established service objectives.
- Identifying and assessing needs to provide appropriate products, services and referrals.
- Fully leverage and utilize the technical systems available so that the service experience for the member is efficient and seamless.

**You Are**:

- **A problem solver -**You have an analytical mind and can multi-task to come up with solutions
- **Tech-savvy -**People often say you’re a quick learner and great with technology & systems
- **A great communicator - **You have excellent interpersonal and communications skills
- **Eye for Detail** - You have a strong attention to detail and accuracy
- **Ready for a challenge - **You have a positive attitude and can work in a fast-paced changing environment

**You have**:

- **A High School Diploma -**At a minimum, you have graduated high school and/or equivalent
- **Customer Service Experience -**At least 1 year of working experience interacting with people and businesses in a professional capacity

**Bonus Points**:

- Banking or call centre experience would be an asset
- French language skills an asset
- Post-secondary coursework.

**The Team**:
Cardholder Care Representatives reports to Team Manager, Cardholder Care at our Surrey Contact Centre.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. **Diversity** in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

**Vancity offers required accommodations in all stages of the recruitment process. If you require an accommodation, please advise us, and we will work with you to meet your needs.**

**Education**: Preferred
- High School Diploma or better in General


  • Purchasing Agent

    1 week ago


    Surrey, Canada Ocean Pacific Lighting Inc Full time

    The Purchasing Agent proactively manages the retail and single-family inventory requirements with a focus on just in time inventory to increase turns and reduce inventory levels. Communicates and engages with the retail and single-family team on a regular basis with a focus on providing the best customer service possible. Takes full ownership over the...

  • Mortgage Agent

    2 months ago


    Surrey, Canada Seven Lending Full time

    Are you a mortgage agent or have sales experience and looking for an opportunity where you don’t have to generate your own leads? Are you looking to take your career and income to new exciting levels? **Seven Lending** is looking for a new Mortgage Agent to join their growing business. We have been growing and expanding in the space of Alternative &...


  • Surrey, Canada Amc Insurance Full time

    As an Insurance agent, you will be responsible for convincing clients of the value of our products and services. You will be in charge of providing advice, industry knowledge and personalized products to meet customers’ distinct needs. To succeed in this role, you should be able to build strong relationships with customers and have a proven track record of...


  • Surrey, Canada Babco Sales Full time

    We are Canada’s largest distributor of automotive lifts, tire equipment and automotive service equipment. Babco Sales is the exclusive agent for BendPak/Ranger, Peak and Dannmar equipment in Canada. We are a fast-growing organization headquartered in Surrey BC, with a warehouse location in Surrey, BC. We have remote service locations in Edmonton AB and...


  • Surrey, Canada Babco Sales Ltd Full time

    **About Us** We are Canada’s largest distributor of automotive lifts, tire equipment and automotive service equipment. Babco Sales is the exclusive agent for BendPak/Ranger, Peak and Dannmar equipment in Canada. We are a fast-growing organization headquartered in Surrey BC, with a warehouse location in Surrey, BC. We have remote service locations in...

  • Travel Agent

    1 month ago


    Surrey, Canada Onkar Travels Full time

    **About us** Onkar Travels is a small business in Surrey, BC V3S 2C1. We are professional, agile, and innovative. Our work environment includes: - Modern office setting - Wellness programs - Growth opportunities Our organization focuses on providing a wide variety of options to meet your travel needs. We offer competitive pricing and personalized service...

  • Purchasing Agent

    1 week ago


    Surrey, Canada NNZ Inc. Full time

    NNZ Canada is looking for a **Purchasing Manager** Location: Surrey, BC - **OUR ORGANIZATION**_ NNZ is a dynamic multinational family business that supplies packaging to customers in the fresh produce and industrial sectors. In a span of a century NNZ has grown into an organization with more than 260 employees. NNZ has 24 offices in 18 countries with a...

  • Real Estate Agent

    3 weeks ago


    Surrey, Canada Your Home Sold Guaranteed Realty Ltd. Full time

    **Job description** **FULL JOB DESCRIPTION** **ATTENTION NEW OR STRUGGLING REAL ESTATE AGENTS. WE HAVE TOO MUCH BUSINESS TO HANDLE! We need ambitious real estate agents who are looking to double their business! No experience is necessary.** **Visit: bit.ly/yhsgr-realtor-wanted** **At "Your Home Sold Guaranteed Realty Ltd." we offer**: - The best...

  • Call Center Agent

    2 months ago


    Surrey, Canada Ollerhead & Associates Ltd Full time

    Job Overview: As a Call Center Agent for our Architecture, Engineering & Design firm, you will be the first point of contact for clients, architects, engineers, and other stakeholders seeking information, assistance, or support. **Responsibilities**: Client Communication: - Answer incoming calls from clients and external stakeholders, addressing inquiries,...


  • Surrey, Canada Calimet Construction Ltd Full time

    Job Description: As a Customer Service Agent at Calimet Construction Ltd, you will be the main point of contact for our clients, ensuring their needs are met and issues are resolved promptly. Your role involves providing excellent customer service, managing inquiries, and maintaining positive relationships with clients. Key Responsibilities: Assist...


  • Surrey, Canada Prairie Pacific Coast Express Corp. Full time

    _**Prairie Pacific Coast Express Corp. **_is the administration arm of 2 domestic operating divisions, Comox Pacific Express and Overland West Freight Lines. We are a western region road carrier with a focus on quality, integrity and respect. We are leaders in the west coast transportation market, and are always looking for talented, qualified and driven...

  • Real Estate Agent

    2 weeks ago


    Surrey, Canada Amy Dewaele Personal Real Estate Corporation Full time

    We are on the search for a motivated and dynamic Licensed Real Estate Agent to join our team in South Surrey and White Rock, BC. If you're passionate about real estate, love helping others, and thrive in a supportive team environment, this could be the perfect opportunity for you! We are looking to grow our team with like-minded individuals that have a...


  • Surrey, Canada LINK INSURANCE SERVICES LTD Full time

    **Link Insurance Services **- 56 Ave, Surrey - is looking for a full-time Autoplan Insurance Agent, Level 1 or higher with ICBC knowledge of at least 6 months. This position requires strong organizational skills, attention to detail, and incredibly high customer service skills. Duties will include but are not limited to all aspects of ICBC insurance,...

  • Automotive Detailer

    4 days ago


    Surrey, Canada Splashes Auto Care Full time

    We are a well-established, local company seeking a motivated, friendly, and hard-working Auto Detail Technician to join our team. No experience necessary - we will train the right fit! You will be a part of our detailing team, providing consistent quality service on both interior and exterior auto detailing jobs. We are a very busy shop and have a high...

  • Automotive Detailer

    1 week ago


    Surrey, Canada Splashes Auto Care Full time

    We are a well-established, local company seeking a motivated, friendly, and hard-working Auto Detail Technician to join our team. No experience necessary - we will train the right fit! You will be a part of our detailing team, providing consistent quality service on both interior and exterior auto detailing jobs. We are a very busy shop and have a high...


  • Surrey, Canada DMD Family Dental & Orthodontics Full time

    Salary: $20-$25/hour We are looking for a positive, enthusiastic Customer Service Representative / Call Center Agent to join our growing team! A few of the many benefits of working with us! - We are located in Guildford, very central - Positive and supportive office culture - Exceptional team of professionals - Consistent schedule of hours - Medical &...


  • Surrey, Canada Avaal Technology Solutions Inc Full time

    AVAAL is seeking a highly motivated and experienced **Sales Executive** to join our team as a **Freight Brokerage Sales Agent**. **PLEASE ONLY APPLY IF YOU HAVE FREIGHT BROKERAGE SALES EXPERIENCE** **Responsibilities** - Develop pipeline and generate new business. - Identify and pursue new business opportunities through cold calling, networking, and other...


  • Surrey, Canada Metis Nation British Columbia Full time

    **Métis Nation British Columbia**: **Child Care Coordinator**: **Position**:Permanent Full-Time (37.5 hours per week) **Location**:Provincial office - Station Tower (13401 - 108th Avenue, Surrey) **Closes: Posting will remain open until filled and will close without notice** MNBC’s - KAA-WIICHIHITOYAAHK _(We take care of each other) Initiatives offers...


  • Surrey, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...


  • Surrey, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...